Banquet Server PT - LSC

Description

Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!

Come be a part of an AWARD-WINNING TEAM.

The Lone Star Court is located in Austin, Texas and is a pillar of the community.  Our hotel is unique to the city, and we are looking for outstanding talent to provide exceptional customer service to our guests.  We are part of Valencia Hotel Group, a collection of hotels that are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond. 

JOB SUMMARY:      

Banquet Servers are responsible for positive Guest interactions while serving Guests in a friendly and efficient manner and play an integral role in ensuring our customers have exceptional dining experiences. At all times, servers are expected to be attentive to our Guests’ needs, making them feel welcome and comfortable.

SHIFT REQUIREMENTS:

Shifts varying in length based upon business needs.

Responsibilities:

• Contribute positively to the team within the department
• Prepare for any and all guest requests
• Participate in on-going training
• Set up for events by putting out tablecloths and place settings, arranging table placement and setting up a buffet
• Carrying plates of food on trays and serving guests
• Keep glasses filled; remove each round of plates and replenish utensils
• Perform cleaning tasks and breakdown of service
• Maintain high standards of safety and cleanliness
• Maintain table setting by removing courses as completed; replenishing utensils; refilling water glasses; being alert to patron spills or other special needs
• Contribute to team effort by accomplishing related results as needed
• Perform basic cleaning tasks as needed or directed by management or supervisors.
• Assist with special events as needed
• Adhere to grooming and appearance standards consistently
• Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.

Qualifications

Qualifications:

• Hotel Operations or Customer Service experience preferred
• Communicates effectively with others
• Previous serving experience required
• Excellent oral communication skills required
• Positive interpersonal skills required
• Must speak English fluently and be able to write in basic English
• Food Handlers Certification and TABC Certificate

BENEFITS: 

• Medical, Dental, Vision
• Paid Community Service Days
• Click here to learn more

 Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.