Group Sales Manager CCCS

Description

Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!

Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!

Come be a part of an AWARD-WINNING TEAM.

CAVALRY COURT & THE GEORGE is located in COLLEGE STATION, TEXAS and is a pillar of the community.  Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests.  We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.. 

JOB SUMMARY: Maximize hotel revenue and occupancy and fully develop the Group Market Segment

Physical Requirements:

• Standing/Walking: Constantly. Conduct tours of hotel meeting space, rooms, obtaining information, relaying information, walk approximately 3 miles daily.
• Crouching: Occasionally. Lifting luggage, boxes, sales material, returning files to lower file drawers
• Twisting: Frequently. Driving, personal/phone conversations

• Handling: Frequently. Phone, papers, files, pen, pencils, keyboards, passing out data
• Grasping: Occasionally. Steering wheel, opening doors, handshakes

Working Environment:

1. Exterior of hotel with exposure to weather conditions
2. Interior of hotel, in normal office conditions

DUTIES & FUNCTIONS:

Essential:

• Aggressively sells hotel rooms to maximize group room revenue
• Solicit accounts by utilizing outside and telephone solicitation
• Shows the clients the hotel facilities by conducting tours of the property
• Meets budget and booking goals
• Should have a basic knowledge of local and national trends regarding business and competition strategies
• Follow up promptly on leads generated by the Convention and Visitors Bureau and other sister properties
• Follow up promptly on ALHI leads
• Travel to feeder cities for outside sales calls
• Contribute to monthly and quarterly reports put out by DOSM
• Participates in development of direct mail and all promotions related to the Group Market segment needs
• Relentlessly train and motivate customer service employees
• Maintain integrity of cost controls and proper maintenance of assets
• Any other duties as assigned by immediate supervisor

Qualifications

Qualifications:

• Hotel Operations or Customer Service experience preferred
• Communicates effectively with others
• Works productively with a team
• Effective multitasking skills
• Composure and patience under pressure
• Skilled in working with multiple computer programs
• Support the front desk as needed.

BENEFITS: 

• Medical, Dental, Life insurance
• Paid Time Off 
• Paid Community Service Days
• Click here to learn more

 Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

Salary : $900