What are the responsibilities and job description for the Host/Hostess - TCLC position at VALENCIA GROUP?
Job Details
Description
Up to $900 RETENTION PROGRAM PAY and MORE, APPLY to FIND OUT!
Are you a Customer Service Super Star…. WE NEED BIG STARS LIKE YOU!!!
Come be a part of an AWARD WINNING TEAM.
Texican Court Hotel is located in Irving, Texas and is a pillar of the community. Our hotel is unique to the city, and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotels created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond...
Job summary:
A Host’s duties primarily focus on ensuring the guests have a positive experience as soon as they enter the restaurant. The Host/Hostess also greet Guests upon arrival, inform Guests of their wait time, monitor a waiting list, enter Guest names into the computer system, show Guests to their table and bid Guests farewell as they leave.
Shift requirements:
Shifts are from 4:30 PM to 10:00 PM. Nights and weekends, including holidays.
Responsibilities:
- Contribute positively to the team within the department
- Prepare for all guest requests
- Participate in on-going training
- Organize seating through OpenTable to fill the dining room
- Preform opening and closing duties
- Maintain waitlists
- Keep work areas clean and organized
- Be extremely courteous to all customers and fellow employees
- Report unsafe conditions to your supervisor immediately
- Maintain hotel equipment in proper working conditions.
- Any other duties assigned by your immediate supervisor
- Think strategically with regards to sections, seating occupancy and rotation
- Assist servers with side work, including cleaning, stocking, and rolling silverware
- Comply with Valencia Hotel Group (and its affiliates) standards and regulations to encourage safe and efficient hotel operations.
- Maintain regular attendance in compliance with Valencia Hotel Group
- Complete other duties as assigned by Supervisor
Qualifications
Qualifications:
- Hotel Operations or Customer Service experience preferred
- Communicates effectively with others
- Food Handlers Certification
- Order taking for Room Service
- Works productively with a team
- Effective multitasking skills
- Composure and patience under pressure
BENEFITS:
- Medical, Dental, Life insurance
- Paid Time Off
- Paid Community Service Days
- Click here to learn more
Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer
Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion, or any other condition of employment and actively seeks a diverse and representative work force.
Salary : $14
