What are the responsibilities and job description for the Front Desk Concierge/Security (Full-Time) - Washington, DC position at Valentis?
Job Title: Concierge
Location: Washington, DC (Community Housing Complex)
Full-Time: Shift is Monday through Friday 3 pm - 11 pm
Valentis Group, Inc. is a nationally recognized security firm that prides itself in providing comprehensive, high-quality security services to a variety of clients and prides itself on meeting the highest of industry standards. Join our team today!
QUALIFICATIONS
- A minimum educational level of a high school diploma or equivalent is required.
- A minimum of three (2) or more years of customer service work experience is desired.
- Must be able to handle and prioritize multiple assignments and write effective, concise, and legible reports.
RESPONSIBILITIES
- Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
- Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
- Schedule appointments and maintain and update appointment Schedule and Visitor Logs.
- Transmit information or documents to customers, using computer, mail, or facsimile machine.
- Hear and resolve complaints from the public.
- File and maintain records.
- Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
- Collect, sort, distribute, or prepare mail, messages, or courier deliveries.
- Analyze data to determine answers to questions from visitors or members of the public.
- Keep a current record of staff members, clients and residents' whereabouts and availability.
- Schedule space or equipment for special programs and prepare lists of participants.
- Take orders for supplies or materials and send them to the proper departments to be distributed.
Valentis Group, Inc. offers rewarding career opportunities and competitive benefits and wages. Qualified applicants are considered without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, genetic information, pregnancy, disability, or protected veteran status.
We also comply with all applicable laws governing employment practices and do not discriminate on the basis of any unlawful criteria.
Equal Opportunity Employer Minorities, Females, Veterans, and Individuals with Disabilities; Sexual Orientation; Gender Identity.
