Comprehensive Case Manager and Employment Navigator

Job Title: Comprehensive Case Manager

Department: Calyx @ Plum St

Reports to: Site Manager

Overview:

Valeo’s philosophy in providing shelter is founded in the belief that every human being has intrinsic value and worth and deserves a safe space to sleep. We recognize that the drivers that lead a person to become houseless are varied and complex, and no two journeys are the same. Any individual who accesses services at any of our shelters is welcomed with Dignity, Love and Community; the 3 values that comprise Valeo’s service delivery culture.

The primary role of the Case Manager is to use strong human-centered, trauma-informed skills to empower individuals on their employment pathway, supporting their journey towards stability and success

Duties and Responsibilities:

• · Provide comprehensive case management and resource navigation to TEP participants on the employment pathway.
• Managing Salesforce as the primary data tracking and case management system.
• Maintain detailed case notes, track supportive service spending, and conduct barrier reduction assessments.
• Identify individual barriers to employment using the Bridge Assessment as guidance.
• Stay informed about community resources, conducting outreach to community partners for participant referrals.
• Offer compassionate support, including scheduling assistance and warm handoffs, during participant engagement with the community and resource connections.
• Transport clients to/from required offsite meetings such as chemical dependency intakes or court appointments.
• Issue supportive services to residents to aid in barrier reduction and employment pathway progression.
• Develop and execute housing stability plans, completing necessary documentation for Support Services.
• Monitor barrier reduction progress, preparing residents for enrollment into TEP (Transitional Employment Program).
• Guide participants to career services, facilitating connections to vocational training opportunities and/or workshops.

Minimum Qualifications:

• · Related college degree or a combination of training and relevant experience preferred.
• 2 years of experience working with high barriered individuals.
• Knowledge of adaptability in relating to individuals experiencing homelessness and/or reentry.
• Ability to work in a team environment or independently, constantly promoting a positive team spirit.
• Maintain a valid WA state driver's license and driving record.
• Strong computer literacy, including knowledge of Case Management System’s (Salesforce preferred), database management, and proficiency in Microsoft Office.
• Compassion-driven and interculturally competent.
• Extensive knowledge of practice through trauma-informed care.
• Ability to work fluidly with diverse populations facing multiple barriers.
• Excellent time management and organizational skills.
• Ability to operate in rapidly changing environments while ensuring efficient results.

Join Valeo and contribute to a mission that makes a meaningful impact on the lives of those in our community. Be a part of a team dedicated to positive change and empowerment.

To apply, please submit your resume and cover letter to brianw@valeovocation.org

Valeo Vocation offers 90-day orientation period, to determine whether position offer is a good fit for both parties; upon completion Valeo offers full benefits as follows:

• Medical, Dental and Vision Insurance
• Generous PTO and Sick Leave package
• Paid Holidays
• 32-hour work week in the office w/ remote work from home on Fridays as participant, customer or business needs require.

After additional qualification period:

• Retirement/Profit Sharing (403B) w/ Employer Contribution

Valeo is an equal opportunity employer. We encourage individuals from diverse backgrounds to apply.

Job Type: Full-time

Pay: $50,000.00 - $52,000.00 per year

Benefits:

• 403(b)
• Dental insurance
• Health insurance
• Mileage reimbursement
• Paid time off
• Professional development assistance
• Vision insurance

Schedule:

• Monday to Friday

People with a criminal record are encouraged to apply

Ability to Relocate:

• Olympia, WA 98501: Relocate before starting work (Required)

Work Location: In person

Salary : $50,000 - $52,000