Demo

Lab Computing Analyst

VALIDATION ASSOCIATES LLC
Lansdale, PA Full Time
POSTED ON 2/14/2025
AVAILABLE BEFORE 5/14/2025

Job Description

Job Description

Daily Responsibilities / Job Description :

  • Implement, monitor, and provide technical support of customer laboratory IT environments, typically integrated with instrumentation
  • Implement customer specified benchtop computing design and processes
  • Administer and assures connectivity of customers Windows based platform
  • Support of the operating system, desktop hardware and peripherals, instrument-controlled software, core desktop applications and imagining of computers
  • Manage On-boarding, retirement, and relocation of equipment
  • Implement Windows based security, including but not limited to : user / group permissions, file / folder permissions, group policies, local security policies, etc.
  • Analyze, identify, and implement enhancements, upgrades and / or solutions to improve the overall support of the desktop platform in a timely manner
  • Ensure adherence to clients corporate policies through periodic reporting and compliance programs
  • Act as the technical support contact for instrument vendor
  • Repair and troubleshoot instrument related computers and escalating issues to the client infrastructure teams
  • Provide technical support for new system validations and change management efforts
  • Create and maintain a physical inventory of lab equipment, PCs, software, and any other information specified by the client
  • Submit weekly Engineer reports to the team lead by COB on the last business day of the week
  • Act as client Liaison for software / hardware related inquiries
  • Participate in client team meetings
  • Provide support across all PerkinElmer Enterprise practices as required
  • Demonstrate appropriate use of office equipment / software after training
  • Maintain training and compliance in areas of health and safety, security, environmental and operational aspects of daily activities in the working environment

Qualifications / years of experience :

  • Bachelors Degree with two plus years of technical experience OR
  • Associates Degree with three plus years of technical experience OR
  • High School Diploma or equivalent with five plus years of technical experience
  • Must Haves :

  • Excellent customer service skills complimented by an ability to listen to and interpret client requests.
  • Ability to troubleshoot complex technology issues.
  • Strong verbal and written communication skills.
  • Ability to identify, track and complete tasks for multiple projects under prescribed timeframes.
  • Technology Requirements :

  • Experience with technologies including Microsoft Office, networking, remote computing and backup systems.
  • Additional Requirements :

  • Experience with scientific instrumentation
  • Experience in Life Science environment
  • Experience in a validated environment
  • Experience working in GxP, ISO, and FDA compliant facilities
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