Scientific Service Specialist

Candidate to provide critical lab support at a customer site in San Diego, CA. The Lab Services Specialist supports automation functions as a liquid handler operator for critical scientific workflows and ensures all customers have adequate support in lab functions including instrument checks, routine maintenance, lab consumables, lab sanitation services, and pickup/processing of biohazardous waste per established SOPs and work instructions and in accordance with all company policies and procedures. A successful candidate should have great attention to detail, outstanding organizational skills, and the ability to communicate effectively and be able to work independently

Job Responsibilities:

• Scientific Support
• Receive prepared samples and perform setup, operation, and breakdown of mRNA expression normalization methods
• Receive prepared samples and perform setup, operation, and breakdown of automated transfection methods
• Operation of liquid handlers (Hamilton, Biomek) to fulfill responsibilities listed above

Instrument maintenance:

• Prepare, run and evaluate liquid handling robots for pipetting performance utilizing NIST traceable volume verification tools and reagents (Artel).
• Recalibrate, purge air, and prime liquid handlers for operation
• Manage records for liquid hander pipette calibration
• Confirm each LAMP/OEM maintenance event receives a signed service report (electronic preferred).
• Daily check and rinse of plate washer tips
• Weekly flush and solution refill of plate washers
• Weekly cleaning of plate sealers

Inventory management and instrument stocking:

• Ordering kits and other consumables through the customer portal and managing delivery, storage, stocking
• Pre-filling of automated mini-prep stations
• Stocking of automation enclosures
• Breaking down of consumables pallets
• Restocking solutions of chromatographers/spectrophotometers
• Restocking of automated pipette tips
• Daily check and stock maintenance of buffer stations
• Preparation of simple solutions
• Restocking of mini-prep kits

Laboratory waste and sterilization:

• Removing and transporting biohazardous waste to designated staging area for pickup by waste hauler
• Picking up potentially infectious biohazardous waste (liquid) and decanting into lab sink or floor drain for disposal
• Decontamination of lab benches and lab instruments/equipment

Qualifications/years of experience:

• Associates Degree in a Science/Engineering Field and 1-2 years Laboratory Experience OR High School Diploma or equivalent and 3-5 years Laboratory Experience

Must Haves:

• Experience with laboratory management systems and electronic lab notebooks
• Knowledge of general laboratory safety practices
• Familiarity with automation laboratory equipment
• Aseptic technique
• Excellent customer service skills complimented by an ability to listen to and interpret client requests.
• Bachelors degree in a Science/Engineering Field
• Knowledge of, and possess good hand pipetting skills
• Pharmaceutical laboratory experience (preferably Biomek or other automated liquid handlers)
• Ability to work independently after completion of training