What are the responsibilities and job description for the Service Tech III - LSS position at Vallen?
Position Summary :
Put your maintenance and repair skills to good use at Vallen as a Service Technician III focused on Life Safety Services in the Vallen Safety Services Group. In this position, you will install and / or inspect, test, and maintain (ITM) life safety systems and equipment for established customers on a scheduled basis.
Essential Job Duties and Responsibilities :
- Provide quality of service to our customers. Assist assigned HTS technicians with proper training in Vallen standard operating procedures.
- Providing customer service in the area of installation and / or ITM of Life Safety Systems. Including, but not limited to : Fire Extinguishers, Fire Alarm and Detection Systems, Gas Detection Systems, Foam Systems, Dry Chemical Systems, Clean Agent Systems, Special Hazard Systems and Water Based Systems.
- May also have job coordination responsibilities in the absence of a Technician Lead if assigned by the supervisor / manager for specific jobs or customers.
- May lead other technicians within area of expertise.
- May be responsible for interacting with the customers to coordinate job activities.
- Responsible for ensuring all documentation associated with assigned tasks is filled out accurately, completely & turned in for proper invoicing.
- Ensures all required copies provided to the customer upon servicing equipment.
- Knowledgeable of all regulatory standards pertaining to assigned duties, i.e., State, OSHA, and NFPA regulations, etc.
- May be responsible for Parts & Equipment requests for specific assigned jobs.
- Maintaining accurate inventories related to job and maintenance orders.
- Always exhibit safe work practices.
- Assist shipping and receiving, unloading trucks, checking in merchandise, matching purchase orders to sales orders & distributing to sales associates for processing.
- May include the use of company provided assets such as but not limited to : Company Vehicle, Inventory, Safety Equipment, Laptop, BR Scanner, Test Equipment, Tools, Radio, Cell Phone, Fuel Card and / or Credit Card.
- Associates are required to maintain proper care of all assets as defined by Vallen policies.
- May have immediate supervision over a tech service unit.
Job Qualifications :
Experience in the installation and / or maintenance, repair and service of Life Safety Systems and equipment is required.
Work Environment & Physical Demands :
Reasonable accommodations will be evaluated and may be implemented to enable individuals with disabilities to perform essential functions of this position.
