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Service Advisor

Valley Auto World Volkswagen
Fayetteville, NC Full Time
POSTED ON 2/11/2025
AVAILABLE BEFORE 4/10/2025
  • Responsibly help Volkswagen owners care for their cars and maintaining their vehicles
  • Establishes a critical and ongoing relationship with BMW owners.
  • Inspect vehicles and apply proper resources (vehicle history, key reader etc,) to accurately identify and verify mileage and service needs.
  • Support BMW center goals for service by generating: High sales of services and parts.
  • repeat new vehicles sales by providing a premium after sales experience for each client.
  • Review service history and make recommendations based on time and mileage.
  • Maintain contact with dispatch and Technician to update client throughout their service stay.
  • Write and verify accurate repair orders and include supporting documentation.
  • Serve as liaison between the Service Manager, Shop Foreman, Technicians and Parts personnel to establish clear lines of active communications.

Job Type: Full-time

Pay: $55,000.00 - $70,000.00 per year

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • 10 hour shift

Work Days:

  • Monday to Friday
  • Rotating weekends

Application Question(s):

  • Do you have any CDK Edge software experience?
  • This job requires a minimum of two years service advisor experience. Do you have at least two years experience?

License/Certification:

  • Driver's License (Required)

Work Location: In person

Salary : $55,000 - $70,000

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