What are the responsibilities and job description for the Claims Coordinator - Insurance position at Valley Bank?
Responsibilities include but are not limited to :
- Take report of claims from Business Insurance clients and report to the appropriate carriers based on circumstances of the loss.
- Responsible for claim file set up in accordance with prescribed procedures. This includes detailed documentation in Applied EPIC management system.
- Respond to client, servicer, producer and insurer inquiries involving claims.
- Review and analyze insurance policies and coverage to consult with clients.
- Advocate for the client with insurers as appropriate.
- Act as liaison between insurers, claims professionals, Third Party Administrators, defense counsel and clients, on claims, addressing service issues.
