What are the responsibilities and job description for the Retail Banking Lead position at Valley Bank?
Job Description
As a Retail Banking Lead at Valley Bank, you will play a critical role in driving business growth, improving customer satisfaction, and maintaining operational excellence. This key position requires a seasoned professional with excellent leadership, communication, and interpersonal skills. The successful candidate will be expected to develop and implement effective strategies to enhance branch performance, drive sales, and build strong relationships with clients.
Main Accountabilities:
- Develop and execute plans to drive business growth, improve revenue, and reduce expenses.
- Maintain accurate records, adhere to regulatory requirements, and ensure compliance with bank policies.
- Lead by example, mentoring and coaching branch staff to develop their skills and knowledge.
- Cultivate strong relationships with customers, colleagues, and stakeholders to achieve shared goals.
