What are the responsibilities and job description for the Customer Account Representative position at Valley Cabinet, Inc.?
Valley Cabinet Inc. is looking for a 1st shift Customer Account Representative! Starting at $20 / hr based on experience!
With pay raise opportunities at 6 months and 12 months of employment!
Work Schedule :
1st Shift : Monday-Thursday : 7 : 00am - 4 : 00pm & Friday : 7 : 00am - 1pm
Who we are :
Valley Cabinet is a family-owned and operated company providing the finest quality custom wood cabinetry! Our goal is to bring the best out in our people, which will bring the best out in the business. We value culture, people, and safety above all else which has allowed us to be an industry leader for over 60 years!
What you will do :
The Customer Account Representative is responsible for providing exceptional support for our customers (Dealers, Designers, and Sales Representative) through timely and accurate entry of sales orders. This position will build and maintain customer accounts while working to manager the lifecycle of the product order. Much of this role will be learning / reading product sheets and modifying cabinet orders.
Essential Duties and Responsibilities :
- Service our customers by phone, email, and fax to provide product information, process orders, and respond to customer inquiries.
- Complete the full order process which includes : adjustments, changes, custom modifications and pricing.
- Gain knowledge of products and manufacturing process.
- Build and maintain customer relationships.
- Resolve product or service concerns
- Create drawing using Cabinet Vison for custom cabinets.
- Complete, maintain, and process paperwork, records, and Customer Accounts.
What you need :
As a Valley Cabinet Team Member, you'll enjoy :
Job Type : Full-time Learn More
Salary : $20
