Dietary Director

Job Title:               Dietary Manager                                                           

Position Summary:  Prepare meals for residents, family members, and guest, following designed menus, in a manner that optimizes nutrition and enhances the dining experience.  Consistently uphold the facility’s principles, service standards, philosophy and mission.

Position Responsibilities – Service

• Supervise cooks and dietary aides,  Schedule dietary staff, work shifts when dietary staff unable
• Routinely interact with resident to determine and enhance their satisfaction with the meal program
• Ensure an attractive presentation of food on the plate
• Prepare meals according to the daily menu plan and/or as directly by supervisor
• Prepare meals accordance with sanitary regulations and policies and procedures
• Adhere to all proper handling, labeling, and storage protocols for all foods
• Order and stock to meet menu requirements
• Properly maintain documentation of all temperature charts and records
• Properly maintain meal consumption of resident and report accordantly
• Identify and communicate resident’s likes and dislikes
• Adjust or adapt recipes to accommodate specific dietary needs whenever possible
• Monitor and adhere to portion control standards
• Communicate any identified resident concerns/issues to the appropriate manager
• Maintain confidentiality of all resident information
• Assist in serving meals and bussing tables
• Participate in and attend all required in-services training sessions
• Answer business phones and Respond to alarms
• Tour inquiring individuals
• All other duties assigned

Team Effort:

• Assist in ensuring compliance with State and Local Regulations
• Assist dietician in developing new menu items and recipes
• Assist in optimizing individual and team performance through effective leadership, mentoring and direction
• Assisting Dietary Cooks/ Aides with task

Action:

• Identify resident issues and communicate them to the Administrator
• Keep the environment safe, clean and free of clutter
• Respond to resident emergencies
• Practice safety in working around and with equipment, chemicals, tools, and utensils
• No horse playing or agitating resident
• Always call residents by their proper name Ex. Mr. or Mrs. (last name) Dawson or Mrs. Betty (first name, if requested.)   Do not reference residents as Nana, Granny, Papa, or other pet names.

Reputation:

• Maintain professional relationships with all employees  - no arguing
• Maintain good hygiene and a professional appearance

Success:

• Contribute to resident satisfaction by ensuring that customer’s expectations are met or exceeded
• Maintain efficient and appropriate communication with residents, family members and guest
• Contribute to marketing efforts through appropriate interaction with prospective resident and guest

Essential skills, experience and abilities:

• Ability to organize and manage multiple priorities
• Strong customer orientation to older adults
• Excellent interpersonal and communication skills
• Positive attitude, enthusiasm and energy
• Computer literacy
• Ability to read , write, and comprehend

Nonessential skills and experience:

• High school diploma or equivalent certificate
• Previous management experience
• Serve Safe training

Reporting to the position: No direct reports

Dress Code, Tattoos, Piercing and Hygiene

• Dietary Department – White or Black Top, Black slacks or pants.
• Shoes: Athletic shoes and nursing shoes are acceptable.  All shoes need to be slip resistant.  No open toe, open back shoes or Croc type shoes.  Shoes must be closed toe with back and always worn during working hours.  Excludes, Community Relations, Administrator, Resident Care Coordinator, Director, LPN
• Name tag.  Required and always visible.
• Hair should be clean and presentable as well as up out of the way of care.  Long hair should be pulled back. Dietary must wear hair net.
• Heavy extremely colorful heavy eye makeup and excessively long eyelashes are not permitted.
• Fingernails should be of professional length to provide care safely to residents.  ¼ to ½ inch in length.  Jewels, beads, heavy glitter nail polish is not permitted.  Nails should be clean and filed in a round shape.  
• No earrings, or jewelry that dangle more than ½ inch.
• No lip or eyebrow rings.
• No nose or facial piercings, ear or nose rings or bars. Piercings that dangle or hang from the face, ears or nose are prohibited.  Facial piercings must be removed prior to shift.  Covering is not permitted.
• No visible tattoos on the neck, hands, or arms.  Tattoos that can be considered objective, vulgar, gang related, or sexually explicit in content must be covered with a garment (ex. sleeve or undershirt) while in the community.
• No hoodies, sweatshirts, coats, or jackets are to be worn over the uniform.  A long sleeve shirt, under armor shirt or turtleneck are all acceptable examples of what can be worn under the uniform.
• Head coverings, hats, scarves, wraps, bandanas, etc. are not permitted to be worn while working in the community.  Exclusions:  Religious requirement.  Maintenance employees may wear hats.  Dietary employees will wear hair nets, chef hats, and apparel that is required for compliance.

Physical Demands and Work Environment:  The physical demands and work environment characteristics described her are representative of those that must be met by an employee to successfully perform the essential functions of this job.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

               Physical Demands:  While performing the duties of this job, the employee is often required to stand, walk, sit, use fine and gross motor skills, reach with hands and arms, balance, stoop, kneel, crouch, talk, hear, and or smell.  An individual must have the reading ability at the level to comprehend care notes.  An individual in this position will be required to lift or carry weight in up to 75 pounds.  Intermittent physical activity includes lifting and supporting residents. .  The employee must be free of diseases that can be transmitted in the performance of job responsibilities during the stage of communicability.

 The employee must use proper body mechanics to assist resident in their daily living.

               Work Environment:  While performing the duties of this job, the employee is exposed to minimal to moderate noise.  The employee will be exposed to blood and/or body fluids.  The employee may encounter traumatic situations, such as having to care for mentally ill resident and contact the deceased residents.  Employee will be scheduled based on operational needs (e.g., shift rotation, standby, on-call, etc.) SLEEPING IS NOT PERMITTED DURING WORKING HOURS.

Salary : $15 - $18