What are the responsibilities and job description for the Parts Advisor position at Valley Chrysler Dodge Jeep Ram?
Come Join the Winning Team at Valley Truck Centers!
We have been a locally owned, and family-operated dealer group since 1964 representing Ford, Chevrolet, Chrysler, Jeep, Dodge, RAM, Freightliner, Western Star, Hino, and Isuzu across several states!
We put our employees first who then treat our customers like family investing in your future to ensure success!
We are looking for a friendly Automotive Parts Advisor to coordinate parts for vehicle service and repair. You will work closely with our service department to provide excellent customer service. When customers arrive at or call the parts department, you will greet them and determine what parts they need for their service and process payments for purchased items. You will also oversee the inventory, unpacking materials and documenting each shipment to ensure inventory numbers are current.
Duties and Responsibilities
- Answer phone calls and respond to questions and requests about parts
- Greet customers in-person and determine what parts they need
- Coordinate with the service team to ensure parts are available or ordered promptly when needed
- Receive, unpack, and store parts
- Set up orders for daily shipment, delivery, or pick-up.
- Track inventory and input items into the company log to ensure accurate inventory counts
- Process payments and returns when necessary
- Basic computer skills
- Excellent written and verbal communication
- Participate in all training programs that are made available
- Keep current on new products an product updates
Qualifications
- Strong inventory management and control skills
- Proficient in POS systems and cash handling
- Excellent customer service and communication abilities
- Experience in retail sales and stocking procedures
- Familiarity with automotive diagnostics and vehicle maintenance
- Ability to work effectively in a fast-paced environment
- Basic knowledge of Microsoft Excel and retail math
Compensation and Benefits
In addition to competitive pay, we offer our associates:
- Top incentives paid on sales
- Group health, dental insurance, vision, 401(k) plan
- Paid vacation
- Professional work environment, factory-sponsored and job training along with advancement opportunities
DFWP/EOE
Valley Truck Centers is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind on the basis of race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws. All qualified applicants are given equal opportunity and selection decisions are based on job-related factors.
Valley Truck Centers is a Drug Free Workplace
EOE/DFWP
Benefits:
- 401(k) and 401(k) matching upon 1 year of service.
- Group Health, Vision, and Dental insurance (50/50 Employer/Employee split)
- Life Insurance is fully funded by the employer.
- Employee assistance program
- Employee discount
- Employee Team Member Programs
- Paid time off
- Parental leave
- Referral program
Job Type: Full-time
Expected hours: 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Parental leave
- Vision insurance
Schedule:
- Monday to Friday
Education:
- High school or equivalent (Preferred)
Work Location: In person