What are the responsibilities and job description for the Hotel Bell Person position at Valley Forge?
Job Description
Job Description
Company Description
Boyd Gaming Corporation has been successful in gaming jurisdiction in which we operate in the United States and is one of the premier casino entertainment companies in the United States. Never content to rest upon our successes, we will continue to evolve and retain a position of leadership in our industry.
Our past success, our current business philosophies and our sound business planning, combine to position Boyd Gaming Corporation to maximize value for our shareholders, our team members and our communities.
Job Description
Provide friendly and informative guest service while assisting with guest luggage and coordinating group luggage handling. Supports the front desk staff with assistance and communication regarding customer issues.
- Greet guests appropriately upon arrival to the front desk area.
- Communicate with guests, staff, and group escorts regarding operations.
- Prepare room lists for arriving and departing groups.
- Retrieve and operate bell cart.
- Escort guests and carry or transport luggage to and from the rooms.
- Resolve customer complaints or disputes as necessary.
- May transport guests in company vehicles as requested.
- Maintain cleanliness and order in bell stand and luggage area.
- Work with Security to report suspicious or dangerous / unclaimed luggage.
- Other duties as assigned by management.
Qualifications
Additional Information
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state, or local protected class.
