Certified Medical Assistant/BA- VH Maternal Fetal Med

Job Description

Certified Medical Assistant / BA- VH Maternal Fetal Med

POSITION SUMMARY :

CMA) Under the direction of the physician, RN or Supervisors performs direct clinical activities in a courteous, caring, and respectful manner. These include, blood draws, specimen preparation and transport, specimen result retrieval, recording and dissemination of results and any tests required by the physicians and RNs. Administering injections as requested / directed. Responsible for accurately documenting in an EMR system in accordance with licensure and TVH department policy and procedures. Maintains close working relationships with all department staff to ensure proper workflow, care, and treatment. (BA) Performs a variety of essential front desk activities that include scheduling, greeting, registering, ensuring insurance compliance and all other responsibilities at time of service. Responsible for maintaining the daily patient schedule and answers incoming calls that result in scheduling an appointment or pass along inquiries from a clinical or billing nature, in a courteous, caring, and respective manner. Coordinates with the clinical staff on any special needs or requirements and ensuring proper patient flow. Supports the department and professional staff as directed or requested by supervision.

EDUCATION :

High school diploma or equivalent and completion of a formal Medical Assistant program that is recognized by the State of New Jersey. Certification required. Completion of formal coursework in office management, database management or business. Computer l

EXPERIENCE :

Previous MA experience in a clinic, physician's office or outpatient setting preferred. Six (6) months of previous customer service / data entry, administrative / office management / clerical experience required.

SPECIAL SKILLS :

Current and valid certification as a certified medical assistant or registered medical assistant recognized by the Board of Examiners such as American Medical Technology (AMT), American Association of Medical Assistants (AAMA), National Center for Competency Testing (NCCT) required. o BCLS certification preferred upon hire, will be required. Understanding of the operations of a medical practice preferred. Strong orientation towards the provisions of high quality, cost effective and comprehensive medical care. Ability to use effective organizational and time management skills to set priorities and respond quickly to urgent / emergent situations. Strong communication both oral, written and presentation skills to convey information in a clear and concise manner to persons of varied age groups, customers and / or groups. Ability to create, maintain and support a high functioning team; establish and foster cooperative working relationships with staff and management; and function effectively as part of that team. Demonstrates behavior that is courteous, caring, respectful, and compassionate at all times. o Demonstrates ability to listen and respond in a non-judgmental manner, with clear expectations. Demonstrates behavior that is consistent with the Valley Health System's Behavioral Standards, Mission and Vision Statements. Ability to represent the organization positively at all times. Ability to respect confidentiality of private healthcare, financial and other company information at all times. Ability to honor commitments to the job and members of the team. Ability to speak constructively about co-workers and the organization. Ability to assume responsibilities and accountability for job duties and organizational responsibilities. Ability to support company-wide efforts to improve and maintain a high level of patient / customer satisfaction, as evidenced by (but not limited to) customer / patient satisfaction survey scores and other organizational and System's targets.

Area of Talent : Allied Health & Technical

Organization : The Valley Hospital

Department : VH MATERNAL FETAL MED

Shift : Day

Full Time

Schedule : 7 : 30-6 : 00

req16803

United States