What are the responsibilities and job description for the Admissions Counselor position at Valley Hope?
ADMISSIONS COUNSELOR: Part-Time with the opportunity to turn into Full-Time position.
Valley Hope of Grapevine has an exciting opportunity for a Admissions Counselor to join our Admissions team!
At Valley Hope of Grapevine, the work of every team member matters. The work we do every day saves lives and builds hope for the future. Valley Hope of Grapevine, located between Dallas and Fort Worth, provides healing residential and outpatient drug and alcohol addiction treatment services. Our work is mission-driven, supported by a strong culture of teamwork and a compassionate environment that is the foundation of the Valley Hope organization.
EDUCATION & EXPERIENCE
Required:
- License or credential to function as a drug and alcohol treatment counselor in the state of employment - LCDCI, LCDC, LMSW, LCSW
- One (1) plus year of clinical counseling experience or clinical case management, with a preference for experience in the substance abuse treatment industry.
- Cardiopulmonary Resuscitation (CPR)/First Aid Certification.
Preferred:
- Master’s degree in behavioral sciences or social work.
- Three (3) plus years of clinical counseling experience, with a preference for experience in the substance abuse treatment industry.
- Independent counseling license in state of employment
- Bilingual in English and Spanish
BENEFITS: (Condition may apply for Part-time employees)
- Affordable health, dental, and vision insurance
- Tuition Assistance
- Student Loan Repayment
- Public Student Loan Forgiveness (PSLF) Eligible Employer
- 8 Paid Holidays (Including 1 Personal Holiday)
- PTO – Up to 27 Days per year based on years of service
- Paid Parental Leave
- 401(k) Retirement Plan with employer match
- Health Saving and Flexible Spending Accounts
- Employee Assistance Program
- And much more!
JOB SUMMARY:
- Functions as a key member of the multi-disciplinary admissions team; works collectively to support the needs of prospective patients and to secure VHA as their service provider.
- Utilizes good judgement, critical thinking skills, industry specific knowledge, and customer services skills to solidify commitments and make appropriate placements for prospective/incoming patients within VHA programs.
- Conducts clinical assessments for incoming patients: completes biopsychosocial during the admissions intake process; utilizes ASAM criteria in performing screening of mental health/emotional state.
- Assesses and validates prospective/incoming patients for appropriate level of care (residential, partial hospitalization program, intensive outpatient, and outpatient) based on mental health/emotional state.
- Assigns diagnostic code for incoming/admitting patients based on assessment conducted during the admissions intake process.
- Completes pre-certification insurance process for incoming/admitting patients.
- Creates and updates electronic records in identified data tracking/electronic medical records systems for prospective and incoming patients; inputs data in an accurate and timely manner following calls and admissions processing.
- Assesses any re-admissions conditions for re-admitting patients.
- Serves as back-up to the Admissions Coordinator as a point of contact for prospective/incoming patients, in conducting initial pre-admissions calls, in performing preliminary financial assessments, in scheduling admissions appointments, and in assisting incoming patients in completing administrative admissions process.
- Performs various administrative duties in support of the admissions process and admissions team responsibilities (e.g., chart audits; maintenance activities within data tracking systems such as dispositioning of patient call records, records clean up; etc.).
- Serves as back-up support to the Nursing Department for property searches for incoming patients.
- Maintains confidentiality of prospective and incoming patient data in accordance with HIPAA and 42 CFR Part 2 regulatory requirements.
- Completes required continuing education credits; maintains current state license/certification.
WORK ENVIRONMENT:
- Located within a residential treatment facility.
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