What are the responsibilities and job description for the Banquet Server (On Call) - The Valley Hotel, Curio by Hilton position at Valley Hotel Homewood Birmingham, Curio Collection...?
VALLEY HOTEL
Located a few short miles from downtown Birmingham, the Valley Hotel is situated in the heart of Homewood, Alabama. In this bucolic neighborhood you’ll find a friendly, walkable town steeped in southern hospitality and spirited independence. Once considered a bedroom community, Homewood is now the epicenter of a creative vortex including one-of-a-kind retail, restaurants, galleries and bars.
A Curio Collection by Hilton hotel, the Valley Hotel offers 129 spacious guest rooms and over 5,000 square feet of fantastic event space. A place for visitors and locals alike to escape the everyday. From a casual drink at the terrace bar, to an amazing dinner at Ironwood Kitchen & Cocktails or even a hand-crafted coffee from our cafe -
The Valley hotel allows guests to getaway in the middle of it all.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for Birmingham, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes 106 Jefferson a one-of-a-kind in Birmingham/Homewood.
THE ROLE
Position: Banquet Server
Reports To: Lead Banquet Server, Banquet Captain, Catering Service Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.
ESSENTIAL JOB FUNCTION:
- Check server’s and house person’s BEOs to ensure that all information is accurate.
- Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
- Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
- Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
- Set tables, glassware, flatware and silver ware per dining rules and specification.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned side work.
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school education or equivalent experience.
Experience: Six months hotel or convention center -banquet food/beverage services environment
Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests. #INDvalley
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Food and Beverage Discounts
Tuition Reimbursement
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.