What are the responsibilities and job description for the Medical Receptionist position at Valley Medical Group?
Job Description
Job Description
Thank you for expressing your interest in pursuing a career with Valley Medical Group. We are a provider-owned, multi-specialty group dedicated to fostering diversity, equity, and inclusion in healthcare. We proudly serve a diverse community of over 55,000 patients at four locations throughout the Pioneer Valley.
Valley Medical Group is looking for a Medical Receptionist to join our Family Practice team and work in our Greenfield Health Center. If you are looking for a dynamic environment, this is your opportunity!
Position : Medical Receptionist
Location : Greenfield MA
Hours : 40 hours, Monday-Friday generally between 9 : 00 am and 6 : 00 pm, with occasional rotating weekend shifts, a few times per year. Hours may vary depending on department needs. Exact schedule to be discussed at time of interview.
As the Medical Receptionist you will be responsible for phone and portal management, which includes answering and directing calls, documenting messages, queueing medications, and relaying messages to patients from Providers. Additionally, you will also be responsible for managing reception in boxes and portal messages by responding to questions and scheduling same day and future appointments.
Job Responsibilities :
- Answer and direct phone calls
- Patient check in : obtain demographic information, insurance verification, collect payments, provide necessary forms
- Patient check out : schedule follow-up appointments
- Document all interactions in the Electronic Medical Record (EMR)
Required Qualifications :
Additional Preferred Qualifications :
If you do not meet all of the preferred qualifications, we strongly encourage you to apply and / or inquire. We often have multiple open positions and could consider you for another opportunity with our organization.
Valley Medical Group offers :
Valley Medical Group values Diversity, Equity, and Inclusion as an Equal Employment Opportunity Employer
Valley Medical Group provides a workplace free from discrimination, harassment, and retaliation on the basis of race, color, age, natural origin, ethnicity, religion, gender, pregnancy, marital status, sexual orientation, citizenship, genetic disposition, disability, veteran’s status or any other protected classification. While committing to promote diversity, equity and inclusion in the workplace, we actively strive to recruit, hire, promote, and retain a diverse workforce. VMG has an active DEI committee & and provides DEI training to our employees. We work hard to maintain a workplace where all employees feel valued, respected, and empowered to reach their full potential.
