What are the responsibilities and job description for the Dental Office Patient Coordinator position at Valley Ridge Dental?
About Us:
Valley Ridge Dental is small private office committed to providing exceptional patient care. We believe in creating a warm, welcoming environment for our patients while offering the highest quality dental services. We are looking for a motivated and personable Dental Patient Care Coordinator to join our team and help us maintain our standard of excellence.
Position Overview:
As a Dental Patient Care Coordinator, you will be the first point of contact for our patients and play a crucial role in ensuring a smooth, positive patient experience. You will be responsible for managing the patient journey from scheduling appointments to assisting with billing and insurance inquiries, all while delivering outstanding customer service.
Key Responsibilities:
- Greet and check-in patients with a friendly and professional demeanor
- Schedule, confirm, and manage patient appointments
- Answer phone calls, respond to emails, and manage patient inquiries
- Verify patient insurance information and ensure accurate billing
- Communicate treatment plans, financial arrangements, and insurance benefits to patients
- Maintain patient records and manage the office's appointment calendar
- Follow up on treatments and recall patients for routine check-ups
- Coordinate with clinical staff to ensure smooth patient flow
- Address patient concerns and ensure a positive, comfortable experience
- Assist with other administrative tasks as needed
Qualifications:
- Previous experience in a dental or medical office preferred
- Knowledge of dental terminology, billing, and insurance processes is a plus
- Excellent communication and interpersonal skills
- Strong organizational skills and attention to detail
- Ability to handle multiple tasks
- Proficiency with dental practice management software is a plus
- High level of professionalism and a patient-centered mindset
Why Join Us?
- Competitive salary
- Friendly, supportive and fun team environment
- Commitment to continuing education and professional development
How to Apply:
If you are passionate about patient care and want to be a part of a growing dental practice, we’d love to hear from you! Please send your resume and a brief cover letter to info@valleyridgedental.com or call our office at 651-439-0322.
We are an equal opportunity employer and welcome candidates from all backgrounds to apply.
Job Type: Full-time
Expected hours: 35 – 40 per week
Benefits:
- 401(k)
- Employee discount
- Paid time off
Schedule:
- 8 hour shift
- No weekends
Experience:
- Front desk: 2 years (Required)
Work Location: In person