Financial Counselor

Valley Springs, part of Lifepoint Behavioral Health, nationally known healthcare organization with diversified delivery network with facilities from coast to coast, seeks passionate, patient-centric, and goal-oriented team members to join our team. We specialize in compassionate behavioral health services, including crisis stabilization, inpatient care, and outpatient treatment for acute mental health and substance use treatment. Our philosophy is built on a psychosocial model of care to decrease suicide rates, decrease addiction-related deaths, reverse the decline in life expectancy, and improve productivity in the communities we serve. We offer a collaborative work environment, competitive compensation, and flexible scheduling so you can focus on what really matters–providing quality patient care. Join our team in Holyoke, MA , to build a career that touches lives.

• Affordable medical, dental and vision plans provided to meet the needs of full employees and their families
• Up to 16 days of PTO for full time employees
• 6 paid holidays for full time employees
• Tuition reimbursement
• 401(k) retirement plan
• Flexible spending and health savings accounts

What you will do in this role:

• Provides accurate account and billing information to required departments within timelines specified.
• Ensures the effective implementation of collection measures for uncollected co-pays, deductibles and coinsurance.
• Serves as additional point of contact regarding benefit determination within departmental timelines.
• Maintains self-pay/ self-pay after insurance work list and ensures accounts are worked daily and documents appropriately within the software system.
• Other duties as assigned.

Qualifications:

• High school diploma or equivalent required
• Previous experience in healthcare collections or a related field, or any combination of education, training, or experience in health care business office setting preferred.
• Valid driver’s license preferred
• Crisis Prevention Training (CPI) within 30 days of employment and prior to any patient contact.

Salary range: $17 - $28 per hour. We would expect those hired into this job would be paid within this hourly rate, however, certain circumstances may allow us to pay outside of this hourly rate.