What are the responsibilities and job description for the SUPERVISING CASE RECORDS TECHNICIAN position at Valley State Prison?
This advertisement may be used for other vacancies that occur during the life of this recruitment.
You must have taken and passed the Supervising Case Records Technician examination, be a current state employee with lateral transfer eligibility, or have reinstatement eligibility to apply.
Individuals who are eligible for a Training and Development assignment may also be considered for this position.
CDCR employees are encouraged to use their existing CDCR email address on their application.
Note: Main communication for this position will be through email. Please ensure you have a valid email address on your application.
Recruitment and Retention Pay: The Supervising Case Records Technician classification is eligible for annual recruitment and retention pay, which is currently $2,400.
You will find additional information about the job in the Duty Statement.
Working Conditions
Minimum Requirements
You will find the Minimum Requirements in the Class Specification.- SUPERVISING CASE RECORDS TECHNICIAN
Additional Documents
- Job Application Package Checklist
- Duty Statement
Position Details
Department Information
Mission
The California Department of Corrections and Rehabilitation (CDCR) and California Correctional Health Care Services (CCHCS) are committed to building an inclusive and culturally diverse workplace. We are determined to attract and hire more candidates from diverse communities and empower all employees from a variety of backgrounds, perspectives, and personal experiences. We are proud to foster inclusion and drive collaborative efforts to increase representation at all levels of the Department.
CDCR and CCHCS strive to collaborate with the community to enhance public safety and promote successful community reintegration through education, treatment and active participation in rehabilitative and restorative justice programs. Incumbents establish and maintain cooperative working relationships within the department, other governmental agencies, health care partners, and communities.
Commitment to California Model
Facility Information
Founded in 1885, the California Department of Corrections and Rehabilitation (CDCR) is one of the nation’s largest and most diverse correctional departments in the country. We are dedicated to enhancing public safety through the safe and secure incarceration of individuals in our care, by providing effective parole supervision, and implementing rehabilitative strategies for their successful reintegration into our communities.
Department Website: http://www.cdcr.ca.gov
Special Requirements
Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.
Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you should include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.
Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at NACES | National Association of Credential Evaluation Services.
Candidates new to CDCR/CCHCS are required to submit to a background investigation process utilizing Live Scan Fingerprinting, as well as a Tuberculosis test/evaluation prior to appointment, followed by department annual Tuberculosis testing/evaluation thereafter.
When submitting supporting documents, PDF file format is preferred.
CDCR/CCHCS utilizes E-Verify to confirm candidate’s identity and employment authorization. For more information about E-Verify, you may go to www.e-verify.gov.
This advertisement may be used for other vacancies that occur during the life of this recruitment.
If you are personally delivering your application, you must do so between the hours of 8:00 a.m. to 3:30 p.m. Monday – Friday, on or before the final filing date.
Application Instructions
Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application.
Final Filing Date: 2/26/2025Who May Apply
Applications will be screened and only the most qualified applicants will be selected to move forward in the selection process. Applicants must meet the Minimum Qualifications stated in the Classification Specification(s).
How To Apply
Address for Mailing Application Packages
You may submit your application and any applicable or required documents to:
Address for Drop-Off Application Packages
You may drop off your application and any applicable or required documents at:
Required Application Package Documents
The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:
- Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
- Resume is optional. It may be included, but is not required.
Desirable Qualifications
- Ability to communicate effectively, tactfully, and courteously with staff, management, other agencies, and the public
- Ability to complete multiple tasks, changing priorities; as well as, plan, organize, coordinate, and direct Case Records Technicians (CRT) in the completion of case records assignments efficiently, independently, and by established deadlines
- Ability to work rationally, calmly, and professionally within a complex office environment
- Must have excellent attendance, punctuality, and strong work ethic
- Ability to lead by example, provide clear instructions, and be skilled in problem/conflict resolution
- Ability to train, evaluate, and implement progressive discipline of assigned staff
- Ability to create, implement, and ensure the compliance of numerous office, personnel, and case records procedures
- Skilled in processing and safeguarding confidential and sensitive information and documents
- Is self-motivated, flexible, and positive
- Skilled in Word, Excel, Outlook, SOMS, ERMS, and BITS
- Willing to provide back-up coverage to the CRT’s during absences and staffing shortages to ensure the timely processing of Records casework
- Shall create and promote an equitable and inclusive workplace where diversity is celebrated and valued
Benefits
Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the CalHR Salary and Benefits website at www.calhr.ca.gov/employees/pages/salary-and-benefits.aspx.
Information on the benefits and protections provided to public employees by the State Civil Service Act can be found on the CalHR website at https://www.calhr.ca.gov/Training/Pages/performance-management-merit-system- principles.aspx.
Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at https://www.calhr.ca.gov/Pages/California-State- Civil-Service-Employee-Benefits-Summary.aspx.
This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.
Contact Information
The Human Resources Contact is available to answer questions regarding the application process. The Hiring Unit Contact is available to answer questions regarding the position.
Department Website: http://www.cdcr.ca.gov
Human Resources Contact:
Crystal Conner
(559) 665-6100 ext: 5603
Crystal.Conner@cdcr.ca.gov
Hiring Unit Contact:
Crystal Conner
(559) 665-6100 ext: 5603
Crystal.Conner@cdcr.ca.gov
Please direct requests for Reasonable Accommodations to the interview scheduler at the time the interview is being scheduled. You may direct any additional questions regarding Reasonable Accommodations or Equal Employment Opportunity for this position(s) to the Department's EEO Office.
EEO Contact:Hiring and Recruitment
(559) 665-6100 ext: 5603
Crystal.Conner@cdcr.ca.gov
California Relay Service: 1-800-735-2929 (TTY), 1-800-735-2922 (Voice) TTY is a Telecommunications Device for the Deaf, and is reachable only from phones equipped with a TTY Device.
Equal Opportunity Employer
The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation.
It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.
