What are the responsibilities and job description for the DispatchCustomer Service Specialist position at Valley Tree Care LLC?
Dispatch / Customer Service Specialist
About you :
You enjoy a positive and energetic work environment
You are looking for a smaller company / family vibe, that is growing fast
You are looking for a company that can provide long term opportunity for you and your professional growth
About us :
A family owned and operated tree care company, dedicated to providing the highest quality care for our customers and their trees for 27 years and 3 generations
A tight knit community of professional employees who strive to grow as individuals and as a company, while finding a true passion and love for what we do
Constantly working to grow and provide more opportunities for every employee.
Forward-thinking, striving to be one of the only tech-centered companies in the tree care industry
About the position : Requirements
High school diploma or equivalent
Experience with customer service and sales is valued, but not required
Experience or familiarity with dispatching
Schedule is Monday - Friday, with four days being 8 : 00 AM - 5 : 00 PM, and one flex-day being 8 : 00 AM - 2 : 00 PM
Ability to reliably commute to our office near Pinnacle Peak and 21st Ave
Qualities : organized, professional, task-oriented
Responsibilities
Call and schedule customers
Answer phones
Completed administrative tasks (ex : data entry, scanning, filing, etc.)
Assisting with dispatching routes for sales reps and technicians
Process payments / collect card information
Rewards
Accrued Paid Time Off
Paid Company holidays
Health, Dental and Vision Insurance
401k
Training period of 2 weeks
Growth / professional development opportunities
Regular opportunities for pay increases
