What are the responsibilities and job description for the Maintenance Technician III position at Valley Village Apartments?
Who We Are:
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Shift:
Add Full or Part-time, Working Hours, Additional Avail (Weekend rotation)
Wage:
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Bonus/Incentives:
Sign-On Bonus/Shift Differentials/Relocation Benefits
Why Work for Us: (Features & Benefits)
- Comprehensive Health Plan Options
- Medical and Prescription Coverage
- Dental and Vision Coverage
- $10k Life Insurance Coverage*
- Supplemental Insurance Options
- Pet Insurance
- 401(k) Retirement Savings Plan with Generous Company Matching Benefits
- Employee Support Program (ESP)
- Tuition Discounts with Rasmussen College
- Educational Support
- Team Member Referral Bonus
- Shift Differentials
- LifeMart Employee Discounts
- OnShift Engage Bonus and Incentives
- Generous Paid Time Off
- Benefits available to eligible employees with enrollment in a medical insurance plan. Eligibility may vary by position, average hours worked, length of service, and/or location.
Summary
As a Maintenance Technician III, you will be responsible for providing unparalleled service to our residents by maintaining and improving the overall appearance of the property. Being a successful member of our team does not just take technical skills, it takes a passion and instinct for caring to change lives and strengthen teams.
Essential Job Functions, Duties, and Responsibilities
- Assess, troubleshoot, and complete required repairs on appliances, plumbing, electrical, and HVAC systems
- Coordinate and organize projects, daily service requests, and assignments with supervisor, vendors, and other team members
- Ability to train, supervise and mentor junior maintenance staff
- Ensure the physical aspects of the apartment meets company standards and applicable laws by diagnosing problems, making repairs, tracking accomplishments and performing necessary follow-up
- Ensure unoccupied apartments are ready for occupancy by performing various and as-needed electrical, HVAC, EPA, plumbing, carpentry, appliance repair, and other miscellaneous equipment maintenance and repairs, painting, and overall apartment cleaning and other miscellaneous activities as necessary or as directed
- Assist the property manager or other team members when requested with special projects or requests
- Contribute to the achievement of occupancy goals by effectively performing maintenance duties, which promote a quality living experience for residents
- Complete maintenance service requests, document the status of each request and ensure that appropriate follow-through occurs
- Perform electrical repairs on items such as appliances, fixtures, switches, outlets, etc. and install ceiling fans as well as indoor and outdoor light fixtures
- Perform repairs on air conditioner, heating units, and refrigeration units (use of refrigerant recovery equipment requires proper certification)
- Perform plumbing work such as clearing stoppages, replace/repair fittings, faucets, and toilets. Complete minor re-piping including the soldering of copper pipes
- Replace broken glass, tile, carpet, screens, garbage disposals, fixtures, appliances, window coverings, locks
- Perform carpentry work, such as repairing/replacing doors, windows, closet bi-fold or sliding doors and building shelves
- Repair concrete steps, stoops, patios, fencing, and signage when required
- Paint and decorate apartments, hallways, etc., as directed by management
- Complete appropriate apartment make ready procedures for move-ins within establish turnover timeframes
- Oversee work of sub-contractors hired by the company to work at the community
- Complete daily maintenance of grounds and common areas including but not limited to all lighting, snow removal, trash removal, vehicle maintenance, etc.
- Perform snow and ice removal including snow blowing, shoveling, putting down salt, and using a pick to remove ice build-up on sidewalks and walkways, parking lots and common spaces
- Replace unit locks on apartments as necessary and on all recently unoccupied apartments, outside doors, and outbuildings to ensure security of the community
- Troubleshoot and perform correct maintenance procedures on indoor or outdoor pools or spa equipment, if applicable (pool equipment maintenance requires proper certification)
- Contribute to the achievement of financial goals through high productivity and cost awareness, without compromising quality
- Responsible for material control and efficient utilization of maintenance equipment
- Perform scheduled maintenance on all equipment based on the manufacturer’s recommendations and operation manuals, including boilers, hot water heaters, lawn equipment and other vehicles
- Keep accurate records regarding preventive maintenance, service requests, and inventories (invoices, service requests, etc.)
- Periodically inspect all resident occupied or unoccupied apartments, buildings, and common areas; performing repairs and other duties as necessary or requested
- Attend and participate in training seminars as required or requested
- Maintain all shop and storage areas in neat, orderly, and working condition
- Remain informed on changing building codes and discuss the possible impact to the community with the Property Manager
- Interact positively with residents to maintain high levels of resident satisfaction
- Demonstrate strong professionalism and integrity as a representative of the community
- Contribute to cleanliness and curb appeal of the community
- Comply with all industry Fair Housing rules and regulations
- Operate within OSHA (Occupational Safety and Health Act) standards and company safety policies at all times
- Other duties as assigned by Property Manager
Skills and Qualifications
- Capable of performing the essential functions of the job, with or without reasonable accommodations
- Ability to understand and communicate written and verbal directions
- Ability to read and follow instructions on safety information for cleaning supplies
- Regular attendance, reliability and punctuality is necessary to meet the needs of applicants, new and current residents, guests and outside vendors during regularly scheduled hours
- Ability to work nights and weekends, upon request
- Must be able to work overtime as needed
- Required to work on an on-call basis
- Must be available on the last and first day of the month for turns
- Outstanding customer services skills
- Well organized with excellent attention to detail
- Aptitude to work independently with excellent time management skills
Education and Experience
- High School Diploma or GED Equivalent
- Three (3) years of prior experience in general maintenance or a combination of education and experience
- Boilers License, Pool Operator’s License, and EPA Certification preferred
- Reliable transportation required
- Ability to attend and pass company paid certification courses (e.g.: pool operators, boilers license, EPA certification, etc.)