What are the responsibilities and job description for the Scheduling Coordinator position at Valley Village Oral Surgery?
At Valley Village Oral Surgery, we pride ourselves on providing exceptional, patient-centered care in a warm and welcoming environment. Our high-end, concierge-style practice focuses on quality over quantity, ensuring every patient feels valued and well cared for. We are looking for a dedicated and organized Scheduling Coordinator to join our team and help us deliver unparalleled service to our patients.
Position Overview:
The Scheduling Coordinator is the first point of contact for our patients and plays a vital role in ensuring the smooth operation of our practice. This individual will be responsible for managing the schedule, coordinating patient appointments, and maintaining efficient communication between the clinical and administrative teams.
Key Responsibilities:
- Schedule and confirm patient appointments in a timely and efficient manner.
- Maintain an organized, accurate, and optimized appointment calendar.
- Answer phone calls, respond to inquiries, and provide outstanding customer service to patients.
- Verify patient information and ensure all necessary paperwork and documentation are complete prior to appointments.
- Coordinate with the clinical team to manage scheduling needs and accommodate emergencies when necessary.
- Follow up with patients regarding treatment plans, insurance verification, and payment arrangements.
- Assist in general administrative duties as needed to support the front office team.
Qualifications:
- 1 year previous experience in dental scheduling or front office coordination (oral surgery experience preferred).
- Strong organizational and time management skills.
- Exceptional communication and interpersonal abilities.
- Ability to multitask and maintain attention to detail in a fast-paced environment.
- A professional and friendly demeanor with a focus on patient care.
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Schedule:
- Day shift
- Monday to Friday
Experience:
- Dental office: 1 year (Required)
Work Location: In person
Salary : $22 - $26
