What are the responsibilities and job description for the Front Desk Coordinator position at Valley Vision Brewster?
Front Desk Coordinator Needed
Our established and growing practice needs an upbeat individual to set the expectations for appointments and assure our patients their visits will go as smoothly as possible. This position is perfect for someone who can multitask, likes interacting with different people, and wants to be on a team of professionals.
NO Experience Needed:
Prior eyecare, medical office, or front desk experience may be useful but certainly not required. All applicants must be bi-lingual; Spanish/English We offer paid training for the right person with a great attitude, a helpful heart, and a love of learning the Valley Vision Brewster’s exceptional Standard of Care!
Some of your duties will include:
- Making sure patients feel welcome as soon as they walk in the door
- Reviewing and organizing patient medical charts for accuracy and authenticity
- Taking the patient back to the exam room and verifying their medical history, documenting concerns and changes, establishing a baseline and documenting all necessary measurements
- Spending 20 minutes with each patient before the doctor comes in, performing duties such as measuring retinal function, peripheral vision, retinal thickness,taking retinal photographs and; determining a patient's glasses and contact lens prescription. Performing tests based on the doctor’s diagnoses.
- Using your friendliest and most professional tone while answering incoming calls, taking messages, and completing outreach to patients (some re-engagement required)
- Consistent cross-training for optimal career growth (offered and expected)
- Process and apply payments to maintain accurate patient records
- Assist with dispensing, maintaining and ordering contact lens supplies, and occasional frame adjustments
If these sound like you, please apply!
- You are comfortable with technology and open to learning new applications and software, you’ll harness the tools around you to make your job as easy or effortless as possible.
- Strong written and oral communication skills are a MUST, while being able to maintain a caring and professional demeanor.
- You can get along great with anybody, are full of energy and people feel charged up just being around you.
- You are attentive, detail-oriented, organized, and your work reflects all of these characteristics.
- You’re known for doing what you say you’re going to do. Your reputation for honesty and integrity is legendary.
- You don’t know the meaning of “someone else’s problem” or “that’s not my job.” You’re always willing to jump in and help.
About Us
Our office stays current on the latest developments in eye care, prescription lenses, and advances in contact lens technology; our office can provide you with the best vision, advice, and fit for today—and in the years to come. We take pride in building lasting relationships with our patients, so we take the time to get to know you, your vision requirements, and your lifestyle needs. Contact our office today to find out how we can help.
We offer (upon eligibility)
Healthcare and In-house Vision Benefits
401K
PTO and Paid holidays
CE Reimbursement
Employee Bonus
If you’re looking to join a team that feels like a family, where your efforts will always be appreciated, and where you will be valued for the amazing person you are, apply now!