What are the responsibilities and job description for the Patient Representative - Patient Experience - Per Diem position at valleychildrens?
This position is accountable for performing as a Customer Service liaison with the patient/family, staff, and physicians. Duties include responding to patient complaints, investigation of complaints, and working with departments to resolve patient complaints. In addition, this role is accountable for identifying customer service related and patient safety/risk management issues and communicating these to the appropriate departments.
Per Diem-Patient Access Specialist
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