What are the responsibilities and job description for the IT Assistant position at Valleyfair?
Job Overview
We are seeking a reliable and skilled IT Technician to join our team.
The successful candidate will provide technical support to our associates and guests, ensuring the park's technology runs smoothly at all times.
This is an exciting opportunity for someone with a passion for problem-solving and excellent communication skills.
Key Responsibilities:
- Provide technical assistance to associates and guests via phone, email, or in-person.
- Maintain and troubleshoot IT systems and equipment to prevent downtime and ensure optimal performance.
- Assist with software and hardware installations, upgrades, and configurations.
- Monitor network performance and security to identify potential issues before they occur.
- Document IT issues and resolutions accurately using various tools and documentation methods.
Requirements:
- Basic knowledge of IT systems and troubleshooting methodologies.
- Strong problem-solving skills, including analytical thinking and logical reasoning.
- Excellent communication and interpersonal abilities, with the capacity to work effectively with diverse groups.
- Ability to work independently and as part of a collaborative team.
- Attention to detail and accuracy in all tasks and responsibilities.
- Reliable and punctual, with a strong commitment to meeting deadlines and achieving goals.
- Availability to work flexible hours, including weekends and holidays, as needed.
If you have a proven track record of delivering exceptional IT support and are passionate about working in a fast-paced environment, we encourage you to apply for this exciting opportunity.
