What are the responsibilities and job description for the Account Specialist position at Valmet Inc.?
Valmet is seeking great people to mentor into the next generation of paper industry professionals. Help us remain champions to our
customers while being good neighbors and stewards of the earth reducing our impact to the environment.
The Account Specialist will serve as the customer contact for assigned accounts, facilitating all inside sales functions. Primarily providing quotations and order acknowledgements for spare parts and consumable products, and general customer support.
- Receive customer inquiries for spare parts and consumables through direct communication or through the Product Sales Managers.
- Identify specific parts utilizing Valmet documentation systems.
- Provide technical applications and customer quotations and order acknowledgements for spare parts and consumables.
- Provide technical support for spare part coordinators, customers, and other sales personnel.
Expectations
Associate's Degree from a two year college in business or engineering or related field
3 to 5 years customer service experience or experience in a technical capacity
Capacity or ability to learn to read and understand mechanical drawings.
Customer-oriented attitude
Excellent communications and negotiation skills
Ability to learn new processes and tools
Pulp & Paper Industry experience and knowledge of papermaking process/papermaking products will be considered as a valuable asset.
We Offer
Valmet employees enjoy a competitive wage and a benefits package that includes a company funded pension plan, 401k with company match. Our working environment is team-orientated, international and focused on growth.
Additional Information
The best way to include you in the recruiting process is to receive your application directly through the Workday application for internal candidates. For more information, please reach out to the assigned recruiter, the hiring manager for this role or your Human Resources Manager.
Where everything works together
Valmet is where the best talent from a wide variety of backgrounds comes together to provide solutions and services to our customers. Our commitment to moving our customers’ performance forward requires creativity, technological know-how, innovation, service mindedness – and above all, team work! Find your new career at Valmet.
