What are the responsibilities and job description for the Application Engineer position at Valmet?
Paper machine experience and/or applications/quotations writing a plus but more importantly a person that is motivated by success and a person that is familiar with what it takes to provide timely and accurate quotations to customers.
Provide technical advice to the sales team and customers to develop, sell, and successfully implement product or service solutions that will meet the customer’s needs.
1. Prepare quotations to customers to meet their technical requirements and expectations, commercial conditions from sales, and delivery times from the factory.
2. Respond to enquiries from the organization's sales force or customers about the technical aspects of the organization's products and services.
3. Support sales and the distribution channel and manage complaints and issues affecting customer orders, liaising where necessary with sales, service, finance and operations in an effort to solve order issues.
4. Follow systems specifications and formalized representations of solutions (for example, flow charts, models) to configure systems that meet customer needs.
5. Liaise with product management to ensure that products and services are modified, configured, and installed according to customer needs.
Work complexity and business impact:
Works independently to complete given assignments, carrying out day-to-day technical sales activities. Analyses and improves current ways of working.
May guide others within own area of expertise.
Typical minimum relevant experience required: 2-5 years
