Service Engineer

Are you a professional looking to expand your career with an industry front runner in the Houston, Texas region?

Deciding on your next employer is not a decision to be made lightly. But if you want to work on the front lines of development, shaping the field as you go, keep reading to see what we have to offer!

Our winning team is built by continuous investment in skills development, leadership and well-being. As a global company, we offer many career paths to suit individual needs and aspirations. Apply your expertise in our industry leading team of automation professionals.

As a Service Engineer, you will be responsible to provide advisory services to customers and / or third-party contractors on existing and / or newly acquired equipment and components.

In this role you will

1. Provide assistance for the installation, commissioning, troubleshooting, and repairs of any equipment and components both on-site at customer locations or at a manufacturing facility.

2. Carry out service calls on a preventative and reactive basis as required, undertaking service and repair of products and systems to deliver against customers' requirements.

3. Keep accurate records regarding job progress, delays, problems, deliveries, changes, extras, and engineering and fabrication errors. Technical documentation may include updates to technical processes and procedures, updates to drawings and drawings packages as work is performed or modified in the field, or technical reports and process reviews at customer discretion. Non-technical documentation may include concise service reports and internal reports as necessary or required as part of the scope of work.

4. Communication with internal teams on project status, readiness, and / or issues that are resolved will be required as part of QHSE

5. Train customer staff to maintain and repair the equipment, to ensure knowledge is transferred.

6. Conduct audits at customer sites to record and analyze process improvement opportunities.

Work complexity and business impact :

1. Works independently to complete given tasks and activities while also providing updates to internal teams when necessary. Role is responsible for solving daily basic technical service issues. Job is mainly performed according to defined processes or work methods.

2. Domestic U.S. travel is required and estimated at 50%.

3. Typical minimum relevant experience required : 3 years, represents the typical entry level position.

Required Knowledge / Skills, Education, and Experience

• Minimum of three (3) years' experience with Gas Chromatographs, sample systems (SCS), and / or Continuous Gas Analyzers.
• Minimum of three (3) years' experience within the oil & gas or chemical & refining industries.
• TWIC required. Position participates in drug and alcohol programs with random testing.
• Excellent communication skills (verbal and non-verbal).
• Prior experience developing and maintaining good customer relationships.
• Knowledge of System Integration projects and understanding of industrial drawings.
• Must be independent, self-motivated, and maintain ownership culture mindset with minimal direct supervision.
• Individual must possess a valid U.S. driver's license in good standing.
• Individual must be at least 21 years of age to participate in the required fleet vehicle program.

Preferred Knowledge / Skills, Education, and Experience

To be successful in this role, you must be self-motivated, maintain good communication with customers and colleagues, while showcasing your experience in analytical instrumentation, electronics, and / or instrumentation with a strong work ethic.

This position requires a valid driver's license. The position will be primarily in the Texas Gulf Coast region. Qualified Applicants must be legally authorized for employment in the United States. Qualified Applicants will not require employer sponsored work authorization now or in the future for employment in the United States.

We offer

We offer a challenging work environment that values innovation and suits development-minded people who enjoy working in a fast-paced and dynamic setting. Includes a generous wage and benefits package that includes a company-funded registered pension plan.

Please note that any offer of employment is contingent upon a background check.

Additional Information

Delivering competitive technologies and services is what we do best. At Valmet, we continue to push forward and develop ourselves, concentrating on technology, services, sustainability, local presence, and our people.

To be included in the recruiting process, please apply directly with us online.

When everything works together

Valmet is where the best talent from a wide variety of backgrounds comes together. With 14,000 professionals around the world, we are the leading global developer and supplier of technologies, automation and services for the pulp, paper and energy industries. Our commitment to moving our customer's performance forward requires creativity, technological innovations, service know-how - and above all, teamwork. Join the team! www.valmet.com / careers