What are the responsibilities and job description for the Banquet Captain position at Valor Hospitality Partners?
HOLIDAY INN UNIVERSITY OF MEMPHIS
The Holiday Inn University of Memphis is where modern comfort meets Southern hospitality in the vibrant city of Memphis, Tennessee. Conveniently located adjacent to the University of Memphis, this hotel offers easy access to popular attractions including Graceland, Beale Street, and the Memphis Zoo. Whether you're visiting for business or leisure, our contemporary accommodations and thoughtful amenities ensure a memorable stay.
Unwind in one of 82 spacious guest rooms featuring plush bedding, ergonomic workstations, and modern amenities such as flat-screen TVs and complimentary Wi-Fi. With over 15,000 square feet of flexible event space and a 24-hour business center, the hotel is an ideal choice for meetings and conferences.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for the Memphis way of life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Holiday Inn University of Memphis a one-of-a-kind experience in the South.
THE ROLE
Position: Banquet Captain
Reports To: F & B Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
POSITION PROFILE:
Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner. Expected to always be attentive to guest needs and making them feel welcome, comfortable, important and relaxed.
ESSENTIAL JOB FUNCTION:
Education: High school education or equivalent experience.
Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.
Benefits Package
The Holiday Inn University of Memphis is where modern comfort meets Southern hospitality in the vibrant city of Memphis, Tennessee. Conveniently located adjacent to the University of Memphis, this hotel offers easy access to popular attractions including Graceland, Beale Street, and the Memphis Zoo. Whether you're visiting for business or leisure, our contemporary accommodations and thoughtful amenities ensure a memorable stay.
Unwind in one of 82 spacious guest rooms featuring plush bedding, ergonomic workstations, and modern amenities such as flat-screen TVs and complimentary Wi-Fi. With over 15,000 square feet of flexible event space and a 24-hour business center, the hotel is an ideal choice for meetings and conferences.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for the Memphis way of life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Holiday Inn University of Memphis a one-of-a-kind experience in the South.
THE ROLE
Position: Banquet Captain
Reports To: F & B Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
POSITION PROFILE:
Supervise banquet staff in the completion of the assigned functions and set-up, as well as oversee the service and break-down functions in a safe, accident-free manner. Expected to always be attentive to guest needs and making them feel welcome, comfortable, important and relaxed.
ESSENTIAL JOB FUNCTION:
- Check server’s and house person’s BEOs to ensure that all information is accurate.
- Check room set-up to see that BEO directions are completely followed. Ensure that all public areas are neat and clean.
- Contact group representatives. Explain how to make contact; if needed throughout the function.
- Ensure that any & all Food & Beverage items are presented and served correctly, adhering to the standards set out by the property and noting any special requests & instructions, outlined on the Banquet Event Order for the event.
- Ensure that communication is constantly maintained between the Culinary Department Representative & the Banquet Team during the event, alert team members of any changes in the schedule of service, challenges or adverse comments that may arise during the service of an event.
- Compile check from the Banquet Event Order, at the end of the event or function, ensuring that the correct numbers of items/number of persons are charged for, and that the check is posted to the correct master account, present the check to the clients for signature.
- Ensure that all relevant & applicable paperwork is filled out correctly, including the Captain’s Consumption Sheets and Captain’s Report and copies distributed as required.
- Ensure that staff members return all equipment to the storage areas and that the room/area is left clean and tidy. Unconsumed Liquor & Wines should be returned to the Banquet Beverage Service Bar.
- Compile the station register and assign duties to banquet staff and supporting banquet captains, assigned to that specific event or function.
- Ensure that the name of every staff member assigned to an event or function appears on the banquet sign-in sheet, and that the staff signs the sheet, prior to leaving the event or function.
- Prepare the area or room in its entirety for a function or event, prior to the guest’s arrival.
- Recap all banquet checks at end of day and turn in to Night Audit.
- Perform other related duties as assigned or requested by Supervisors/Managers.
Education: High school education or equivalent experience.
Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.
Benefits Package
- Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO beginning after ninety (90) days of employment
- 401k with employer match
- Team Member Awards and Recognition programs throughout the year
- Food and Beverage Discounts
- Tuition Reimbursement
