What are the responsibilities and job description for the Banquet Server position at Valor Hospitality Partners?
CLOUDLAND LOOKOUT MOUNTAIN A CURIO COLLECTION HOTEL
Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast’s newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, let’s make a connection soon!
A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Let’s not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!
THE ROLE
Position: Banquet Server
Reports To: Lead Banquet Server, Banquet Captain, Catering Service Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.
ESSENTIAL JOB FUNCTION:
Education: High school education or equivalent experience.
Experience: Six months hotel or convention center -banquet food/beverage services environment
Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.
Benefits Package
Living above the clouds on top of Lookout Mountain, Georgia, Cloudland is the Southeast’s newest and most spectacular resort hotel!! If you happen to love golf or have golf resort experience, let’s make a connection soon!
A Curio Collection by Hilton hotel, Cloudland is perched at over 2,000 feet above sea level and conveniently located just outside of Chattanooga and within a two-hour drive from several major metropolitan areas. Inspired by nature, the resort expresses elements of the four seasons in an intimate and relaxing way. Cloudland offers a wide variety of outdoor activities, multiple dining experiences, full-service spa, cliff-edge infinity pool and 245 stunning guest rooms & suites, many with spectacular mountain vistas. Let’s not forget the golf! Situated in heart of McLemore, guests can enjoy two exceptional 18-hole courses and a popular six-hole short course, all three designed by Rees Jones and Bill Bergin.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for natural beauty and the resort life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes Cloudland at McLemore Resort a one-of-a-kind in experience in the Southeast!
THE ROLE
Position: Banquet Server
Reports To: Lead Banquet Server, Banquet Captain, Catering Service Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Interact with guests and ensure guests have a great experience when dining and meeting at the property. Be responsible for positive guest interactions while serving guests in a friendly and efficient manner. Expected to be attentive to guest needs and making them feel welcome, comfortable, important and relaxed, at all times.
ESSENTIAL JOB FUNCTION:
- Check server’s and house person’s BEOs to ensure that all information is accurate.
- Review Banquet Event Orders (BEO’s) at the beginning of each shift to ensure room is set as contracted.
- Know the menu for each function served and be able to explain the major ingredients and preparation methods for each item to be provided.
- Be in communication with the Banquet Captain/ Lead Server in regard to any special needs.
- Set tables, glassware, flatware and silver ware per dining rules and specification.
- Greet and serve guests following guidelines set by the policies/procedures regarding the service of food and beverage.
- Keep station neat and clean while servicing guest per established policies and procedures.
- Maintain a proper dining experience, delivering items, fulfilling guest’s needs, removing courses, replenishing utensils, refilling glasses.
- Use proper in-room clearing and aisle tray break-down buffet or other special food service tables and equipment.
- Assist Lead Banquet Server in setting up/breaking down buffet or other special food service tables, stations, and equipment.
- Follow all guest check and money-handling procedures when serving a-la-carte and beverage orders.
- Complete assigned side work.
Education: High school education or equivalent experience.
Experience: Six months hotel or convention center -banquet food/beverage services environment
Skills and Abilities: Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.
Benefits Package
- Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO
- 401k with employer match
- Food and Beverage Discounts
- Tuition Reimbursement
