Director of Group Sales

We are seeking an experienced Director of Group Sales for the Cloudland Hotel, a Curio collection by Hilton, and the McLemore, a mountain top Golf Resort and Community.

The Cloudland Hotel is a Curio Collection by Hilton hotel, perched at over 2,000 feet above sea level on Lookout Mountain in North Georgia.

The resort offers outdoor activities, multiple dining experiences, a full-service spa, a cliff-edge infinity pool, and 245 stunning guest rooms & suites with spectacular mountain vistas.

Job Description

Essential Job Functions

• Solicit new and existing business to meet/exceed revenue goals through telephone solicitation, outside sales calls, site inspections, and written communications.
• Follow up on all business inquiries and leads to generate room nights and associated revenue.
• Utilize sales tools provided by the company and follow and support all sales and marketing operating systems.
• Maintain and improve our customer database.
• Achieve monthly, quarterly, and annual revenue and direct sales goals.
• Perform guest site inspections to uncover needs and present solutions that will maximize booking opportunities and create strong customer relationships.
• Create VIP or Group resumes identifying and communicating traveler's needs.
• Review daily arrivals to isolate potential new clients.
• Consistently offer professional, friendly, and engaging service.

Required Skills and Experience

• Prior sales experience in a full-service, luxury, or lifestyle hotel or related industry.
• Thorough knowledge of sales process including excellent selling, negotiating skills, and presentation skills.
• Strong communication skills both written and verbal.
• Ability to multi-task and recognize the guests' interests and needs as primary.
• Ability to work a flexible work schedule including evenings and weekends as needed.

Benefits

• Competitive salary with bonus opportunity
• Relocation assistance
• Medical, dental, vision, life, disability insurance
• 401k with company match