What are the responsibilities and job description for the Sales Manager position at Valor Hospitality Partners?
HOLIDAY INN UNIVERSITY OF MEMPHIS
The Holiday Inn University of Memphis is where modern comfort meets Southern hospitality in the vibrant city of Memphis, Tennessee. Conveniently located adjacent to the University of Memphis, this hotel offers easy access to popular attractions including Graceland, Beale Street, and the Memphis Zoo. Whether you're visiting for business or leisure, our contemporary accommodations and thoughtful amenities ensure a memorable stay.
Unwind in one of 82 spacious guest rooms featuring plush bedding, ergonomic workstations, and modern amenities such as flat-screen TVs and complimentary Wi-Fi. With over 15,000 square feet of flexible event space and a 24-hour business center, the hotel is an ideal choice for meetings and conferences.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for the Memphis way of life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Holiday Inn University of Memphis a one-of-a-kind experience in the South.
THE ROLE
Position: Sales Manager
Reports To: Director of Sales
COMPANY OVERVIEW:
Be a part of something bigger. Join a family. Become a Hotelitarian! We’re hotel people -Hotelitarians- a team of curious, courageous thinkers and doers dedicated to helping one another thrive. At Valor, our relationships with our guests are emotional and our relationships with our Hotelitarians are cultural. At Valor, we are Reimagining Hospitality with PRIDE, by being Passionate, Real, Inspiring, Dynamic and Excellent. Since 2012, Valor has reimagined hospitality, with our feet on the ground, our sleeves rolled up and our eyes on the details. People are at the heart of what we do. And not just any people; people who value and believe that they can make an impact regardless of how tall the task. We are obsessive about hospitality, we take accountability and initiative, we value one another, we listen and we make bold & ambitious decisions. Does this sound like you? Join our growing, global team and learn what it means to be part of Valor!
POSITION PROFILE:
Responsible for the development and performance of all sales activities in assigned market. Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
ESSENTIAL JOB FUNCTION:
Education: Two to four-year college degree or equivalent education/experience.
Experience: A minimum of one-year experience in a related or management position. Hotel experience preferred.
Skills and Abilities: Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate information and hotel services to management, staff and guests.
Benefits Package
The Holiday Inn University of Memphis is where modern comfort meets Southern hospitality in the vibrant city of Memphis, Tennessee. Conveniently located adjacent to the University of Memphis, this hotel offers easy access to popular attractions including Graceland, Beale Street, and the Memphis Zoo. Whether you're visiting for business or leisure, our contemporary accommodations and thoughtful amenities ensure a memorable stay.
Unwind in one of 82 spacious guest rooms featuring plush bedding, ergonomic workstations, and modern amenities such as flat-screen TVs and complimentary Wi-Fi. With over 15,000 square feet of flexible event space and a 24-hour business center, the hotel is an ideal choice for meetings and conferences.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for the Memphis way of life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Holiday Inn University of Memphis a one-of-a-kind experience in the South.
THE ROLE
Position: Sales Manager
Reports To: Director of Sales
COMPANY OVERVIEW:
Be a part of something bigger. Join a family. Become a Hotelitarian! We’re hotel people -Hotelitarians- a team of curious, courageous thinkers and doers dedicated to helping one another thrive. At Valor, our relationships with our guests are emotional and our relationships with our Hotelitarians are cultural. At Valor, we are Reimagining Hospitality with PRIDE, by being Passionate, Real, Inspiring, Dynamic and Excellent. Since 2012, Valor has reimagined hospitality, with our feet on the ground, our sleeves rolled up and our eyes on the details. People are at the heart of what we do. And not just any people; people who value and believe that they can make an impact regardless of how tall the task. We are obsessive about hospitality, we take accountability and initiative, we value one another, we listen and we make bold & ambitious decisions. Does this sound like you? Join our growing, global team and learn what it means to be part of Valor!
POSITION PROFILE:
Responsible for the development and performance of all sales activities in assigned market. Solicit new and existing accounts to meet and exceed revenue goals through telephone prospecting, outside sales calls, site inspections and written communication.
ESSENTIAL JOB FUNCTION:
- Develop a marketing strategy by analyzing historical, current and future hotel/market trends and creating selling strategies to capture the maximum amount of revenue to meet/exceed sales goals.
- Target high revenue sales calls to ensure a successful direct sales program, in accordance with goals established by department budget and marketing plan.
- Maximize current hotel key accounts by identifying and capturing those that offer revenue growth.
- Produce monthly reports and sales forecasts to analyze current/potential market and sales trends, coordinate activities to increase revenue and market share and monitor performance to ensure actual sales meet or exceed established revenue plan.
- Exhibit a positive and involved team attitude to all hotel departments and maintain open communications with all co-workers and managers for the best overall performance of the hotel.
- Champion a hospitable culture that promotes a healthy and productive format of serving others with excellence.
- Develops customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
- Schedule conventions and/or business group activities at the hotel and coordinate with other hotel and departments to facilitate services agreed upon by the Sales office and prospective clients.
- Maintain well-documented, accurate, organized and up-to-date file management system to serve client and employer in the most expedient, organized, and knowledgeable manner.
- Develop strong customer relationships through frequent communication and the use of professional, courteous and ethical interpersonal interaction.
- Develop customer profiles and maintains an effective trace system, including trace dates and references, to best meet client needs, resulting in superior account service and increased revenues.
- Promptly follows-up on all customer needs and inquiries in an efficient and expedient manner.
- Conduct research, surveys, personal investigation and study the market place and territory to effectively capitalize on the hotel's strengths and competitor's weaknesses and capabilities.
- Focus on revenue-producing activity and selling time by a strategic plan that maximizes direct sales efforts.
- Achieve activity goals as established by management and complete all reports and assignments in an accurate and timely fashion.
- Consistently acquires sales training in an ongoing effort to improve performance.
- Develop awareness and reputation of the hotel and the brand in the local community.
- Perform Manager-on-Duty functions and shifts as assigned.
Education: Two to four-year college degree or equivalent education/experience.
Experience: A minimum of one-year experience in a related or management position. Hotel experience preferred.
Skills and Abilities: Ability to perform critical analysis and manage wide-range of information. Extensive knowledge of negotiating and sales procedures associated with the hotel industry. Excellent oral, written and presentation skills sufficient to produce sales and marketing communication that properly reflect the Foundation Image. Listen effectively. Ability to delegate, manage manpower and organize complex projects and establishes priorities consistent with department/hotel objectives. Communicate information and hotel services to management, staff and guests.
Benefits Package
- Competitive Salary
- Daily Pay!
- Team Member Hotel Discount Program
- Uniforms Provided for most positions
- Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
- Paid PTO beginning after ninety (90) days of employment
- 401k with employer match
- Team Member Awards and Recognition programs throughout the year
- Food and Beverage Discounts
- Tuition Reimbursement
