What are the responsibilities and job description for the Houseperson - Second Shift position at Valor Hospitality?
HOTEL INDIGO ORANGE BEACH
Hotel Indigo Orange Beach is a retreat in nature's playground that blends in with the two neighborhoods of Orange Beach and Gulf Shores, Alabama.
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THE ROLE
Position : House Person
Reports To : Housekeeping Supervisor, Executive Housekeeper, Director of Rooms
COMPANY OVERVIEW :
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE :
Clean and maintain all corridors and public areas in accordance with all housekeeping procedures and standards. Uphold all safety and security rules and regulations to ensure guest satisfaction.
ESSENTIAL JOB FUNCTION :
- Walk all assigned floors at beginning and end of shift; remove newspapers and service trays, empty ash urn receptacles, remove trash and / or linens and note any areas that need immediate cleaning.
- Clean all public areas in the prescribed manner while following safety and security procedures and regulations to include but not limited to : hallways, elevators, service and vending areas, stairwells, etc.
- Remove soiled linen, terry and trash from the service areas and take to the appropriate locations in the prescribed manner.
- Aid section housekeepers as needed i.e. bed boards, roll-ways, additional linen, etc.
- Fulfill guest requests and handle guest problems / complaints as they may arise to achieve customer satisfaction.
- Report any missing articles, damage or mechanical problems to the Supervisor.
- Turn in all articles left in guest rooms to the Supervisor to log in Lost and Found.
- Secure and maintains custody of equipment, keys and supplies at all times to protect and preserve hotel property. Perform other duties as assigned, requested or deemed necessary by management.
- Maintains a friendly, cheerful and courteous demeanor always.
DESIRED SKILLS AND QUALIFICATIONS :
Education : Some High school diploma or equivalent experience.
Experience : No formal experience required for the position.
Skills and Abilities : Constantly pushing loaded supply cart from room to room, carrying tote tray with replacement amenities from department to assigned floor, arranging drapery and replacement linen, carrying dirty linen to laundry chute, operating vacuum. Communicate information, respond to question, and provide directions and hotel services to guests, vendors, staff member and management.
BENEFITS PACKAGE
Please visit http : / / www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.
