Assistant Store Manager

Join Our Mission to Keep the World Running!

At Valor Oil, we believe in the power of community, integrity, and safety. As a leading company in the convenience store industry, we are committed to providing exceptional service and maintaining a workplace where our team members feel valued, supported, and part of something larger than themselves. We’re looking for a dedicated Assistant Store Manager to support the leadership of our HOP Shops team and help drive our mission: "Keeping Your World Running."

Why Valor?

At Valor, our core values shape everything we do. We embrace the importance of Family, both within our company and in the communities we serve. We hold ourselves to the highest standards of Integrity, ensuring that we always do the right thing. We invest in our future through Profitability, maintaining a sustainable and thriving business. Above all, we prioritize Safety, for both our employees and customers.

When you join us, you're not just stepping into a job, you're becoming part of a company that cares for its people and makes a difference every day.

At HOP Shops, we bring our mission to life in a unique way—creating a fun and vibrant atmosphere where the community can HOP in and HOP out quickly and enjoy world-famous features like our world-famous Disco Bathrooms! As an Assistant Store Manager, you’ll play a key role in helping to ensure these experiences are unforgettable while supporting daily operations and assisting the Store Manager in leading the team.

Role Benefits:

• Enhanced Holidays: Take the day off on New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day—or earn a $75 incentive if you work 4 hours or more.
• 401k Savings Plan: Company match of up to 3%. Eligibility after 3 months of service.
• Fuel Discount: Save 10 cents per gallon on fuel with Ribbiting Rewards.
• FIPS Core Values Incentive: Paid annually around Thanksgiving.
• On-Demand Pay: Access your earnings before payday.
• Community Outreach: Participate in Make-A-Wish and other charitable events.
• Years of Service Awards: Earn $100 for every 5 years of service.
• Full-Time Benefits: Including Health (Medical, Vision, Dental), Voluntary Life, AD&D, Long-Term Disability, Flexible Spending Accounts, AFLAC, and more.
• Store Performance Incentive: Paid quarterly.
• Work Tools: Provided work cell phone and computer.

Growth Opportunities:

At Valor, we’re committed to your growth. As an Assistant Store Manager, you’ll have the chance to develop your leadership skills, deepen your knowledge of retail operations, and grow within the company. Whether you're looking to move into a Store Manager role or explore other career paths at Valor, we provide opportunities for growth and advancement.

Responsibilities:

Team Support & Leadership:

• Assist the Store Manager in recruiting, training, and developing team members.
• Support daily operations by overseeing team activities, ensuring smooth workflow, and helping with team scheduling and performance evaluations.
• Coach and mentor team members to ensure top-notch customer service and productivity.
• Step in for the Store Manager when needed and help handle any employee issues or customer concerns.

Store Operations:

• Support in overseeing store operations, including inventory management, cash handling, and store maintenance.
• Assist in ensuring the store remains clean, well-organized, and meets all safety standards.
• Ensure proper execution of store policies and procedures, helping to maintain consistency and high operational standards.

Customer Service & Community Engagement:

• Provide exceptional customer service and help resolve any complaints or concerns with professionalism and efficiency.
• Build and maintain a strong relationship with customers, ensuring a welcoming and friendly atmosphere.
• Assist with community engagement initiatives and outreach efforts, reinforcing our mission of "Keeping Your World Running."

Financial & Inventory Management:

• Assist in reviewing financial reports, tracking sales, and maintaining control over store expenses.
• Help ensure accurate cash handling, manage inventory, and perform stock checks to ensure product availability.
• Assist in ordering supplies and ensuring inventory levels align with sales trends.

Safety & Security:

• Help ensure the safety of team members, customers, and store property.
• Assist with implementing security protocols and conduct regular safety checks to maintain a secure environment.

Employee Engagement & Development:

• Assist in recognizing and rewarding team members for their hard work and contributions to store success.
• Help facilitate training sessions and team meetings, encouraging open communication and teamwork.
• Support the Store Manager in managing performance, addressing conflicts, and ensuring a positive work environment.

• Retail experience, preferably in a leadership or supervisory role.
• High school diploma required; further education or relevant experience is a plus.
• Strong communication skills, both verbal and written.
• Ability to perform manual labor and stand for extended periods of time.
• Strong problem-solving abilities and the ability to handle pressure in a fast-paced environment.
• Positive attitude with a focus on team collaboration and customer satisfaction.

If you're ready to support an amazing team, help drive the success of the store, and contribute to a fun and dynamic work environment, we want to hear from you!

At Valor, we are more than just a company—we are a family that works together to ensure we "Keep Your World Running." Apply today to join our growing team!