What are the responsibilities and job description for the Level I IT Technician position at Valor Preparatory Academy?
Job Description
Job Description
Valor Preparatory Academy is currently accepting applications for a full-time Level 1 IT Technician. The Level 1 IT Technician will provide on-site support to all technology equipment for our schools. Candidates must be willing to undergo a background check. Previous experience in the IT field is preferred, but not required.
Duties and Responsibilities include but are not limited to :
- Answer, evaluate and prioritize requests for assistance from staff experiencing problems with hardware, software, networking, and other IT related issues.
- Escalate complex issues to Level 2 support providing a detailed report of steps taken.
- Install computers, software, and peripheral equipment.
- Repair of computers, software, and peripheral equipment.
- Troubleshoot phones, networks, projectors, doc cams and any other technology used by students or staff.
- Support audio and visual equipment at various BCLA events.
- Train users on software and hardware on-site.
- Maintain records of work in progress and completed jobs.
- Maintain a moderate level of proficiency in software and applications supported by IT.
- Assist in miscellaneous tasks as needed.
- Required to lift up to 50 pounds in support of hardware installations
Candidates with the following qualities and abilities will thrive as part of our team :
Preferred additional skills :
If you have any questions about the position, please send an email to valor-jobs@charter.one.
