What are the responsibilities and job description for the Hilton Hotel Host position at ValorHospitality?
HILTON COLLEGE STATION
The Hilton College Station stands tall in the heart of Aggieland in College Station, TX. Located just minutes from Texas A&M, the hotel offers 301 luxuriously appointed guest rooms and suites. Enjoy views of the area or the newly designed outdoor pool & cabanas. Not only has the hotel undergone an extensive, multi-million-dollar renovation, it also offers two one-of-a-kind experiences in the area. An exciting, on-site challenge course offers innovative and inspirational team building that will change a standard meeting into a meaningful experience that will be remembered long after departing. Reveille is the newest and hottest rooftop bar that is taking College Station by storm. Situated on the top floor of the hotel, Reveille offers an incredible selection of beer, wine and craft cocktails, while offering guests unparalleled 360-degree views of the beautiful Brazos Valley. Ignite restaurant offers guests breakfast, lunch and dinner and the café serves Starbucks coffee drinks and a variety of pastries, light bites and beverages.
For those seeking an elevated meeting and event experience, the Hilton College Station is the clear choice. Offering over 27,000 sf of IACC Certified event space, including an 11,000 sf ballroom and a 3,500 sf amphitheater, the Hilton College Station can accommodate a wide variety of events up to 1,400 attendees. The dedicated team of event planners will help design the perfect agenda.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love of Texas life, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes the Hilton College Station a one-of-a-kind in Aggieland!
THE ROLE
Position: Greeter
Reports To: Food and Beverage Manager, Restaurant Manager, Food and Beverage Director
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Greet and seat all guests and ensure a quality dining experience. Supervises and coordinate the activities of the dining room in a restaurant.
ESSENTIAL JOB FUNCTION:
- Greet guests, escort them to their table, pull chair out for the guest, and present menus.
- Make sure entry doors are clean, free of debris and are inviting, and welcoming.
- Make sure all menus are wiped down, free of spots or stains, and complete with any special food and beverage items.
- Inform servers of their location and assigned station. Plan out the seating chart and organize the reservations for the evening.
- Check with the phone reservationists or answering machine messages to assure you have all reservations.
- Check with manager to assure private parties are properly staffed and organized for the evening.
- Check with kitchen to verify menu items are readily available.
- Keep in constant contact with the servers, manager, and the kitchen to ensure timing and food preparation is synchronized with guest flow.
- Greet guest leaving the restaurant to ensure guest had a pleasant dining experience. Check to see that everything was wonderful. Not only is the host or hostess the first impression the guest gets when they come to an establishment they are also the last.
- Check with every guest to notating any problem to quickly get a manager.
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school diploma or equivalent experience.
Experience: Three - Six months in a food/beverage services environment or establishment.
Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time.
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO beginning after ninety (90) days of employment
401k with employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.