What are the responsibilities and job description for the Customer Service/ Inside Sales Representative position at VALUE ADDED DISTRIBUTORS, LLC?
Value Added Distributors, LLC is looking for a driven, hardworking, and enthusiastic Customer Service/Inside Sales Representative to join our Transmotion team at our De Pere, WI location. Transmotion is growing and looking to add to their team. Hurry and apply now to work at this family-oriented company! The Customer Service/Inside Sales Representative role has high opportunity for potential growth!
Work Schedule: Monday-Friday, 8:00am to 5:00pm, Day Shift
Company Benefits: Medical, Dental, Vision, 401k with employer matching, Vacation Pay, Holiday Pay, Funeral Leave Pay, Life Security, and more.
For 25 years, Value Added Distributors and our family of companies has been a leading provider of hydraulic components in the industrial marketplace. Headquartered in Wisconsin, we take pride in our midwestern work ethic and our team of employees, providing outstanding products and unparalleled service to our valued customers. Operating in eight states with eighteen locations throughout the mid-western, southern, and eastern United States, we utilize state of the art equipment and employ the newest techniques allowing us to offer advancement opportunities in a continually growing OEM landscape.
Responsibilities for the Customer Service/Inside Sales Representative:
The Customer Service/Inside Sales Representative is responsible for handling the input of all daily sales orders, generating work orders and following up on all customer inquiries. In conjunction with our sales and estimating team, the Customer Service Rep will help address any new customer or vender concerns and ensure proper set-up and processing of initial orders. Job responsibilities include but are not limited to;
- Processing Customer Purchase Orders / Order Entry
- Generating Jobs / Work Orders
- Expediting
- Support outside sales representatives
- Purchase Order Acknowledgements
- Drop Ships
- Daily Invoicing
- Support of sales requests to ensure we meet and exceed customer's expectations
- Follow-up of all orders to ensure they are processing on-time
- Follow up on open order reports
- Answer incoming phone-calls
- Scheduling
- Support continuous improvement and quality objectives
Essential Experience for the Customer Service/Inside Sales Representative:
- Good understanding of order processing and business/office documentation
- Experience working under pressure and in fast paced environments
- Manufacturing experience is a plus
Necessary Skills for the Customer Service/Inside Sales Representative:
- Good reasoning skills & decision-making abilities with a sense of urgency
- Ability to multi-task efficiently without affecting accuracy/detail
- Competent computer skills i.e., Word and Excel
- Organized with ability to prioritize a multitude of tasks
- Good communication skills
- Enthusiastic and team orientated
- Self-motivated
De Pere Facility Street Address: 3473 Miners Way, De Pere, WI 54115
Transmotion (De Pere division) website: https://transmotion.us/
- Value Added Distributors website: https://vadtek.com/
An Equal Opportunity Employer
