What are the responsibilities and job description for the Warehouse Associate position at Value Added Distributors?
VAD HVAC Distributors (VAD) is a growing wholesale distributor, focused on sourcing, specifying, and distributing HVAC/R products and solutions across North America. Headquartered in Richmond, Virginia, Value Added HVAC Distributors currently has 20 branches throughout the Eastern United States.
The past 35 plus years have shown our commitment to improving the communities we serve with our dedication to our employees and customers alike.
At VAD we believe in:
- Teamwork - we are one team; we help each other grow and succeed.
- Simplicity - we are focused; we passionately resist complexity.
- Growth - we are entrepreneurial; we are driven to generate opportunities.
- Doing What's Right - we are ethical; we are uncompromising in how we act and behave.
VAD offers a casual, team-oriented environment where we all work together to provide first in class customer service. Our robust benefits package includes health insurance, dental and vision insurance, disability and life insurance, employer-matching 401(k) plan, paid holidays, and time off, employee assistance program, positive work life balance, various training opportunities, and potential for growth and development.
VAD is currently seeking a Warehouse Associate at our Richmond, VA Branch.
Responsibilities:
- Provide fast and friendly customer service to both internal and external customers
- Handle incoming and outgoing inventory, including unloading trucks, receiving materials, performing quality inspections, and putting away stock.
- Pick, stage, and load customer orders with attention to accuracy and damage prevention.
- Service customers at the Will Call counter, ensuring prompt and accurate order fulfillment.
- Process warehouse transfers, UPS shipments, and incoming deliveries.
- Perform monthly cycle counts, maintain accurate bin locations, and support overall inventory organization.
- Complete required paperwork accurately, including freight bills, hazmat forms, and other documentation.
- Support local deliveries as needed and assist with customer pickups.
- Achieve established productivity goals while maintaining attention to detail and efficiency.
- Comply with all OSHA and company safety policies and procedures.
- Maintain high housekeeping standards to ensure a clean, neat, and organized warehouse.
- Other duties as assigned.
Qualifications:
- Excellent attitude and commitment to superior customer service.
- Minimum of 1 year of warehouse experience, including RF scanners.
- Forklift experience with certification preferred.
- Familiarity with HVAC products, parts, and supplies, or experience in the building industry.
- Strong organizational and time-management skills with the ability to multitask and meet deadlines accurately.
- Excellent verbal communication skills and attention to detail.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Other duties, responsibilities and activities may be assigned or changed at any time with or without notice.
