Assistant Store Manager (ASM)

Job Overview
WAt American Signature Inc., we believe everyone has the right to a well-furnished life. Since 1948, we have been helping families fill their homes with furniture they love. Our company includes more than 125 family-owned and operated stores. As an Assistant Store Manager, you are a part of this family and critical to our success. The Assistant Manager is responsible for people development, expense management and driving the operational aspects of the business. This role has a broad range of responsibility in store operations and reports directly to the Store Manager

Why you’ll want to join our team:

· Generous quarterly bonus structure aligned with sales

· Join a historic, family-owned business that has helped furnish the lives of customers for more than 70 years

· Comprehensive medical, dental, and vision benefits & 401K plan

· Growth. Our team members are encouraged to develop and move into more challenging roles as their career progresses.

· Employee discounts at our affiliate brands which include– Value City Furniture, American Signature Furniture, DSW, and American Eagle Outfitters

What your day will look like:

• Embodies our values: Serve Others and Own It
• Assists in the hiring, training, and retaining of high-quality team members who exhibit our values
• Assists Store Manager to ensure a deep talent bench by continuously developing internal talent and attracting external talent
• Coaches the proper behaviors needed to support a world class selling organization
• Manages office and warehouse payroll within budgeted guidelines
• Eliminates non-productive deliveries by utilizing best practices
• Provides feedback and innovative ideas to the Store Manager on building a more profitable operation
• Ensures proper execution of best practices related to the delivery process
• Ensures appropriate staffing levels in customer service and warehouse positions
• Partners with the human resources team to stay on top of all training, development, and legal requirement

What will help you succeed:

• Bachelor’s degree or equivalent combination of education and experience
• 2 years of leadership experience
• Ability to effectively present information in one-on-one and small group situations to customers and team members
• Proven experience in strategic and organizational development, including the ability to attract, develop and retain best in class talent
• Ability to prioritize and execute tasks in a high-pressure environment
• Proficient in business related technology systems
• Track record of servant leadership; serving others and putting team goals first
• Owners’ mindset: takes ownership over everything within scope of responsibility while still empowering others to do the same
• Proactive approach; identifies and solves problems
• Ability to break down complex ideas and communicate them in simple and easy to understand ways
• Demonstrated ability to coach and develop others to higher levels of performance
• Demonstrated ability to drive results in a leadership role

e are seeking a motivated and experienced Assistant Store Manager to join our team. The ideal candidate will play a crucial role in supporting the store manager in daily operations, ensuring a high level of customer service, and driving sales performance. This position requires strong leadership skills and the ability to manage a diverse team effectively while maintaining operational excellence.

Responsibilities

• Assist the store manager in overseeing daily operations and ensuring compliance with company policies.
• Supervise and train staff, fostering a positive work environment that encourages teamwork and professional growth.
• Manage inventory control processes, including stock replenishment and loss prevention strategies.
• Utilize POS systems to track sales and manage transactions efficiently.
• Conduct interviews and assist in the hiring process for new team members.
• Develop training programs to enhance employee skills and performance.
• Negotiate with vendors to secure favorable terms for inventory purchases.
• Maintain high standards of customer service by addressing customer inquiries and resolving issues promptly.
• Implement time management strategies to optimize staff scheduling and productivity.

Experience

• Previous experience as an Assistant Manager or in a supervisory role within a retail environment is preferred.
• Strong skills in training development, team management, and supervising employees.
• Bilingual candidates are encouraged to apply, as effective communication is essential for this role.
• Proficiency in inventory control practices and familiarity with POS systems is highly desirable.
• Excellent time management skills with the ability to prioritize tasks effectively.
• Experience in interviewing candidates and negotiating with vendors will be considered an asset.

Join our dynamic team as an Assistant Store Manager where you can make a significant impact on our store's success while developing your career in retail management.

Job Type: Full-time

Shift:

• Day shift
• Evening shift
• Morning shift

Ability to Commute:

• Pittsburgh, PA 15205 (Required)

Ability to Relocate:

• Pittsburgh, PA 15205: Relocate before starting work (Required)

Work Location: In person