What are the responsibilities and job description for the Front Desk Agent position at Value Inn Motels?
The Front Desk Agent is responsible for providing attentive, courteous and efficient service to all guests during check-in, throughout their stay, and at checkout.
Education & Experience
- College course work in related field helpful.
- Experience in a hotel or a related field preferred.
- High School diploma or equivalent required.
- Computer experience required.
- Customer Services experience preferred.
General Requirements
- Maintain a warm and friendly demeanor at all times.
- Must be able to effectively communicate both verbally and written, with all level of employees and guests in an attentive, friendly, courteous and service oriented manner.
- Must be effective at listening to, understanding, and clarifying concerns raised by employees and guests.
- Must be able to multitask and prioritize departmental functions to meet deadlines.
- Approach all encounters with guests and employees in an attentive, friendly, courteous and service-oriented manner.
- Follow all cash handling and credit policies.
- Be able to perform and complete all tasks and duties on the shift checklist in a timely and efficient manner.
- Be able to complete a bucket check, room rate verification report, and housekeeping report.
- Ensure a clean work area.
- Maintain a professional relationship with guests.
Apply in person at: 7221 122nd Avenue or send your resume to this posting email.
We are Wisconsin-owned and operated!
EOE
Job Type: Part-time
Pay: $13.00 - $15.00 per hour
Expected hours: No less than 24 per week
Schedule:
- 8 hour shift
Ability to Commute:
- Kenosha, WI 53142 (Required)
Ability to Relocate:
- Kenosha, WI 53142: Relocate before starting work (Preferred)
Work Location: In person
Salary : $13 - $15