40 Hour Keyholder

Overview

OUTGROWN YOUR OWN BACKYARD? COME PLAY IN OURS.

At Columbia, we’re as passionate about the outdoors as you are. And while our gear is available worldwide, we’re proud to be founded and headquartered in the Pacific Northwest region of the United States, where natural wonders are our playground.

Every product we make and every task we undertake is inspired by the famous words of our founder Gert Boyle: “It’s perfect. Now make it better.” As pioneers of relentless improvement, we are constantly evolving.

We believe the outdoors is ours to protect and strive to keep our planet healthy. We believe in empowering people to experience the outdoors to the fullest.

And we believe in you.

ABOUT THE POSITION

We’re looking for a talented Sales Associate to join our Columbia Retail team in Kildare, Ireland.

You will join a diverse and dynamic European Retail team spread across 7 countries.

As a Sales Associate, your contribution will be essential to provide the best in-store experience to our customers. As an ambassador of the brand, your mission will be to understand customers’ needs, advise them on products and proposing solutions. In addition, you will help with visual merchandising in order to drive sales engagement.

HOW YOU’LL MAKE A DIFFERENCE

· Provide all customers with an excellent service giving advice on our products to elevate the consumer experience, using our Customer Service best practices.

· Be a proud ambassador of Columbia by providing information to all customers on current product features and benefits.

· Foster consumer loyalty through high-quality interactions with the goal of increasing brand engagement and conversion to sales.

· Ensure that all our products are well displayed in accordance with the Company’s VM guidelines.

· Assist with stock management and product deliveries.

· Maintain an excellent appearance of store facilities.

· Demonstrate a desire to learn and seizes all available opportunities to drive own development and increase performance.

· Maintain a positive working environment and communication with all level of management and staff.

· Ensure company’s policies & procedures are followed and suggest improvements.

WHAT MAKES YOU SUCCESSFUL?

· A first experience in a customer services and/or sales-oriented position. A 1st experience in Retail would be a plus.

· You are passionate about Customer service and love to interact with people.

· Good knowledge of country’s official language. Knowledge of English is a plus.

· You enjoy working in a team and bring interpersonal skills

· At ease with numbers (you are able to perform basic math calculation)

· Willing to join a high performing team willing to undertake challenges.

· You are an outdoor enthusiastic and love to share your passion!

· Available to work on flexible schedule, including Saturday, Sunday and bank holidays

WHY JOINING US?

You will have the opportunity to work for a company that has a positive impact on the people we reach, the places we touch, and the products we make. Indeed, one of our core values is to do the right thing, not just for our company, but also for our consumers, customers, employees and their communities.

On top of that, you will have the chance to:

· Build new skills, develop your potential, and grow within our company.

· Join an inclusive employer where diversity and equity lead to creativity and empowerment.

· Be part of a company that focus on your wellbeing to ensure that you can be your best self.

· Benefit from special staff discount on our all products.

Ready to join Columbia? Together, let’s unlock the outdoor for everyone!

Columbia Sportswear Company celebrates diversity, supports inclusiveness and encourages individual expression in our workplace. We do not tolerate the harassment or discrimination toward any of our applicants or employees. We are an equal opportunity employer.

Responsibilities

HOW YOU’LL MAKE A DIFFERENCE

• ​Provide exceptional customer service by responding to consumer questions or issues regarding product features, benefits and availability; engage with consumers to understand their needs and preferences (e.g., demonstrate and explain merchandise, make suggestions on suitable options for consumers etc.).
• Maintain store standards for visual merchandising, cleanliness, safety; retrieves merchandise from sales floor, stock room, or other inventory locations.
• Perform all required cash register transactions (e.g., sales, returns, exchanges, connecting consumer to loyalty program) efficiently and accurately.
• Contribute to store profitability by receiving, handling, replenishing and processing incoming and outgoing product flow in the stores accurately and efficiently

YOU HAVE 

• No specific education required (High School Diploma or GED preferred)
• 2 (or less) years of experience in position or specialization
• Skill operating a Point of Sales (POS) system, other in-store computerized systems, and telephone

JOB CONDITIONS

• Frequently in a more active environment (i.e., requires ability to constantly move about) that can be physical or strenuous in nature (frequently adjusting/moving items weighing up to 40 lbs.), may frequently use specialized equipment, may have exposure to dust and noise
• Occasionally requires the ability to work in place
• Ability to clearly communicate with others
• Availability to work a flexible retail schedule, which may change seasonally and in response to location-specific business trends or forecasts. All local, state, and federal laws are adhered to when evaluating your availability.