What are the responsibilities and job description for the Automotive Store Manager position at Valvoline Express Care?
Job Description
Job Description
Salary :
Automotive Store Manager
General Description :
The Automotive Store Manager is responsible modeling outstanding service and quality, executing our Above and Beyond philosophy and to duplicate knowledge in others through training and mentorship. The Automotive Store Manager has complete responsibility for both her / his store and employees at all times. The Automotive Store Manager maintains the day to day operations of their store, including compliance with all policies and procedures, codes of conduct, the stores appearance, customer engagement, deposits, POS system, sales, employee scheduling, inventory and overall company culture.
Automotive Store Manager Essential Duties & Responsibilities :
- Achieve superior performance as measured by Key Performance Indicators (KPIs), including total revenue, service revenue, repair revenue, and other operating and quality metrics
- Engage in face to face customer interaction regarding services and recommendations
- Develop and train team members to duplicate the Valvoline Culture
- Give quarterly performance reviews and action plans with all team members
- Follow all safety procedures and OSHA & EPA guidelines.
- Inspire team members in customer service to exceed customer expectations
- Use Valvoline best practices to drive service, safety and sales
We are looking for :
Pay & benefits What We Offer :
About Us :
Our company was founded in 2004 and today owns and operates 13 auto service & repair centers across Metro Atlanta that perform a full range of vehicle maintenance, including oil changes, brakes, batteries, tune-ups, mechanical repairs, and emissions. We operate two separate but complementary brands : Valvoline Express Care and Motor On Car Care. We're one of the few companies in the industry that's growing today, and we're succeeding because we have an excellent team, a strong business model, a healthy and rewarding company culture, and because we truly care about our customers. We are always looking for hard-working, enthusiastic, career-minded professionals that share our commitment to our customer-driven core values
