What are the responsibilities and job description for the Automotive Customer Experience Specialist position at Valvoline?
**About Valvoline**
We are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our retail store, you will be responsible for delivering exceptional service to our customers, ensuring their satisfaction with our products and services.
Key Responsibilities:
- Create lasting impressions and build loyal customers by using your knowledge of our products and services;
- Deliver a positive first impression to each guest with a friendly greeting;
- Present oil change options and additional services based on manufacturer recommendations;
- Maintain accurate records and meet sales targets;
- Participate in ongoing training and development to enhance product knowledge and skills;
Requirements:
- Bachelor's degree in Business Administration or related field;
- Excellent communication and interpersonal skills;
- Able to work in a fast-paced environment and meet deadlines;
- Familiarity with point-of-sale systems and cash handling procedures;
- Demonstrated ability to work effectively as part of a team.
