What are the responsibilities and job description for the Field Service Representative position at Valyrian Enterprises?
Our company is thrilled to offer an exciting opportunity for a driven and enthusiastic Field Service Representative to join our fast-paced, high-energy team! As a leader in the telecom industry, we pride ourselves on a strong tradition of success, delivering top-tier service and innovative solutions that connect customers with the best in telecommunications.
By joining our Field Service Representative team, you’ll become part of a group of hard-working, talented professionals who are passionate about helping clients stay connected and empowered. If you’re ready to be part of a growing company where your skills and determination will be valued and where you can make a real impact, we’d love to meet you!
Field Service Representative JOB SUMMARY :
Perform sales functions for existing customers as well as prospects. The agent may need to review the benefits of a customer's existing coverage and to answer any service and claims questions customers may have.
Attend promotional events to increase brand awareness, answer enrollment and service questions, and initiate the sales process
Perform sales function and product needs analysis for the marketing campaigns.
Provide an annual review of existing products as well as a needs analysis for existing customers in areas with no field agent presence.
Follow-up calls to customers and prospects within areas that maintain field agent presence to validate contact and perform sales functions if needed.
Provide information, and or problem-solving techniques for customers' existing products.
Attend Field Service Representative training sessions to be up to date with all client products and services
