What are the responsibilities and job description for the Document Center Representative position at Van Ausdall & Farrar Inc?
The Document Center Representative is responsible for maintaining and operating document imaging and reproduction equipment. This role will be tasked with managing multiple tasks simultaneously with minimum supervision.
Hours: 7:00 a.m.-4:00 p.m.
Why Join Van Ausdall & Farrar?
At Van Ausdall & Farrar, we believe our employees are our greatest asset. Your contributions fuel our success today and drive our growth for the future. We offer a comprehensive benefits package, including:
- Generous Paid Time Off (PTO)
- 8 paid holidays 1 personal holiday of your choice
- Weekly employee engagement activities
- Paid volunteer time
- Monthly fitness reimbursement
- Tip Lead/Business Referral Program
- Medical, dental, and vision coverage, with corresponding FSA and HSA options
What You Have
- Excellent verbal and written communication skills
- Excellent interpersonal and customer service skills
- Excellent time management skills with a proven ability to meet deadlines
- Ability to function well in a high-paced and at times stressful environment
- Ability to perform repetitive tasks for long durations
- Technical aptitude with the ability to troubleshoot equipment
- Ability to remain calm under pressure
- Exceptional customer service skills
- Ability to lift up to 50 pounds
What You'll Do
- Assist in completing customer print jobs including printing, copying, and scanning
- Assist with projects for the Document Solutions Center and the Document Conversion Center by scanning, indexing, and validating document images
- Maintain a high level of customer service when interacting with all VAF customers
- Maintain strict confidentiality for all VAF and client information and procedures
- Assist with the moving and transportation of objects such as banker’s box and/or filing cabinets
- Communicate all issues or concerns to management or other authorized personnel and responds as directed
- Monitor quality control and timeliness of job completion, reports performance metrics if applicable
- Scanning, indexing, retrieval, managing mail, binding materials, generating copies, archiving files
- Other duties as assigned within the scope of work
What You'll Bring to the Role
- High school diploma or equivalent
- 1-2 years prior copy/mail/clerical work experience
- Prior work experience using technology to complete tasks
- Copier/print production experience, preferred
- Litigation copying experience is a plus
- Intermediate computer knowledge and skills
About VAF
Van Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet/ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community.
At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us at careers@vanausdall.com to request reasonable accommodation to participate in the job application or interview process.
