What are the responsibilities and job description for the Customer Service Representative Level 1 position at Van Ausdall & Farrar?
Job Type
Full-time
Description
The Customer Service Representative Level I plays a vital role in delivering a world-class experience for our external and internal customers. This individual is responsible for supporting the operation and administration of our Data Collection Agent (DCA) and assisting with the Interterritorial Program. This full-time, Monday-Friday role (8 : 00 a.m.-5 : 00 p.m.) is based at our corporate office in Indianapolis, Indiana.
Why Join Van Ausdall & Farrar?
At Van Ausdall & Farrar, we believe our employees are our greatest asset. Your contributions fuel our success today and drive our growth for the future. We offer a comprehensive benefits package, including :
- Generous Paid Time Off (PTO)
- 7 paid holidays 1 personal holiday of your choice
- Weekly employee engagement activities
- Paid volunteer time
- Monthly fitness reimbursement
- Tip Lead / Business Referral Program
- Medical, dental, and vision coverage, with corresponding FSA and HSA options
What You Have
We're seeking a motivated team player with :
What You'll Do
Incoming Customer Calls / Support emails :
National Accounts Coordination :
What You'll Bring to the Role
About VAF
Van Ausdall & Farrar is Indiana's leader in business office technology services since 1914. We provide Cloud Solutions, Cybersecurity, IT Managed Services, Copy & Print Solutions, Internet / ISP Services, Phones, Video Surveillance, Document Conversion, and much more. We are a privately-owned, Indianapolis based business whose mission is to provide value-driven technology solutions to meet the individual needs of our customers, while providing world-class customer service & making a positive impact on our community.
At Van Ausdall & Farrar Inc, we are committed to fostering an inclusive and welcoming environment. We are an equal opportunity employer (EOE) and evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected status. We encourage individuals of all backgrounds to apply, and we actively seek to promote a workplace where everyone feels valued, respected, and empowered to contribute their best. Please contact us at careers@vanausdall.com to request reasonable accommodation to participate in the job application or interview process.
