What are the responsibilities and job description for the Supply Parts Manager position at Van Keppel?
Essential Duties and Job Responsibilities:
- Supervising counter and warehouse staff at your work location
- Managing inventory which includes staying apprised of stock levels, anticipating stock calls and demands, and evaluating turn
- Purchasing parts from authorized Supply Division vendors
- Learning the customers expectations for today and the future and periodically checking back with the customer with advance knowledge of sales and special pricing on parts they frequently order
- Providing sales quotes and using skilled expertise to close the sale
- Gaining knowledge and awareness about the current area market
- Managing your accounts receivables report to ensure customers remain current on their invoice payments and maintaining awareness for slow-paying customers, COD and NO Sale customers
- Displaying flexibility and openness to change and encouraging others to stay open to changes and improvements in policies and procedures
- Maintaining the highest integrity for safety by following all safety guidelines, reinforcing and teaching safety SOPs and inspecting work areas continually to ensure workers comply with safety procedures and protocols
- Organizing and managing your time productively to ensure the highest possible return to the Company and its customers.
- Communicating with all levels of management to ensure that all service to our customers is handled in the most professional manner, which includes a strong focus on honesty and integrity in all transactions.
- Creating and/or refining procedures relating to ordering, shipping, receiving,
- Contacting customers by phone, email or in person to answer queries and solve problems that supply parts specialists are not authorized to solve independently
- Managing the business to meet Key Performance Indicators (KPIs) as established by the General Manager
Job Skills Competencies:
- Proficiency using Microsoft Office Suite and other software solutions
- Good business math skills
- Excellent organizational and time management habits
- Strong oral and written communications skills
- Excellent leadership and coaching skills
- Service and solution-oriented focus
- Self-starter and motivated to increase sales and service
- Accomplishes tasks efficiently without compromising service quality
- School Diploma or GED
- Associates or Bachelors Degree preferred
- 5 years of experience working with supply parts in the construction industry or related
- 5 years of supervisory experience
- 3 years of inventory experience
- 3 years of customer service experience
- Valid Driver License with an acceptable driving record
